How to initiate a cross-user restore for Google Workspace?

Step 1: Log in to SysCloud using your admin credentials.

Step 2: Click on “Archives” and select Google Workspace

Step 3: Select an account from the list to view your archives.

Step 4: Click the App you wish to restore the files from

Step 5: Select the checkboxes next to the files to restore multiple files together and click "Restore".

Step 6: In the restore pop-up box, select the snapshot date and time and select a different email account to restore the data.

1. By default, data is restored to the same account from which it was deleted. To perform a cross-user restore, you need to select a different account of the same domain.

2. Cross domains restore is not supported.

Step 7: In the restore pop-up screen select the checkboxes, "Restore all sharing permission" and "Create a new folder for restore" options to restore files with sharing permissions and folder structure intact.

Restore all share permissions: If this checkbox is enabled the collaborator(s) of the original file will have access to the restored file. Please inform collaborator(s) about the new file

Create a new folder for restore: If this checkbox is enabled, the selected files will be restored as a new folder in your cloud application.

Step 8: Add comments to be shown in the Restore Report (optional) and click on Restore to confirm the restore.

Step 9: You can monitor the restore status from Reports > Restore Reports.