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Add-ons
Turbo backup vs Legacy backup
Get started with Turbo backup
General
Account creation
Create and configure backup jobs
Connect clouds
Manage archives
Manage Legacy backup
General
SysCloud application
Installation
Backup archives
Settings
Error messages
Restore
Google Workspace
Setup Google Workspace backup
Backup archives
Restore
Export
Errors
Sync
Google Classroom
Setup Google Classroom backup
Backup archives
Restore
Export
Microsoft 365
Setup Microsoft 365 backup
Backup archives
Restore
Export
Errors
Sync
Slack
Setup Slack backup
Slack Backup archives
Restore Slack data
Export Slack data
Resolve Slack errors
QuickBooks Online
Setup QuickBooks Online backup
Backup archives
Restore
Export
Xero
Backup archives
HubSpot
Setup HubSpot backup
Backup archives
Restore
Export
Errors
Salesforce
Backup archives
Restore
Errors
Box
Setup backup
Restore Box Data
Resolve errors
Export
Sky - AI Copilot
Add-ons
Turbo backup
Advanced ransomware recovery
Data change insights
Security & Compliance
eDiscovery
Ransomware
Partner Portal
Subscription and payments
Manage subscription (Turbo backup)
Manage subscription (Legacy backup)
Manage Licenses (Turbo backup)
Manage Licenses (Legacy backup)
Billing FAQs
US sales tax FAQs
Manage admin roles
Admin roles (Turbo backup)
Admin roles (Legacy backup)
Manage account
Security
Manage account (Legacy backup)
Manage users (Legacy backup)
Manage domains (Legacy backup)
K-12 Security & Compliance
General
Google Workspace security and compliance
Microsoft 365 security and compliance
Google Drive Encryption
Shopify
Setup backup
Restore
Export
Back to home
Help Center
Add-ons
Turbo backup vs Legacy backup
Get started with Turbo backup
General
Account creation
Create and configure backup jobs
Connect clouds
Manage archives
Manage Legacy backup
General
SysCloud application
Installation
Backup archives
Settings
Error messages
Restore
Google Workspace
Setup Google Workspace backup
Backup archives
Restore
Export
Errors
Sync
Google Classroom
Setup Google Classroom backup
Backup archives
Restore
Export
Microsoft 365
Setup Microsoft 365 backup
Backup archives
Restore
Export
Errors
Sync
Slack
Setup Slack backup
Slack Backup archives
Restore Slack data
Export Slack data
Resolve Slack errors
QuickBooks Online
Setup QuickBooks Online backup
Backup archives
Restore
Export
Xero
Backup archives
HubSpot
Setup HubSpot backup
Backup archives
Restore
Export
Errors
Salesforce
Backup archives
Restore
Errors
Box
Setup backup
Restore Box Data
Resolve errors
Export
Sky - AI Copilot
Add-ons
Turbo backup
Advanced ransomware recovery
Data change insights
Security & Compliance
eDiscovery
Ransomware
Partner Portal
Subscription and payments
Manage subscription (Turbo backup)
Manage subscription (Legacy backup)
Manage Licenses (Turbo backup)
Manage Licenses (Legacy backup)
Billing FAQs
US sales tax FAQs
Manage admin roles
Admin roles (Turbo backup)
Admin roles (Legacy backup)
Manage account
Security
Manage account (Legacy backup)
Manage users (Legacy backup)
Manage domains (Legacy backup)
K-12 Security & Compliance
General
Google Workspace security and compliance
Microsoft 365 security and compliance
Google Drive Encryption
Shopify
Setup backup
Restore
Export
Add-ons
Learn how to enable ransomware, security & compliance violation detection, data change insights, eDiscovery, and archiver for your backups.
What should you do when SysCloud identifies compliance violations in your backup archives?
What should you do when SysCloud identifies a potential ransomware threat in your backup archives?
What is Backup Data Insights and how to activate this feature?
Why is preview not available for some compliance violations?
How to preview a compliance alert?
Turbo backup
What happens if I enable compliance monitoring when creating a backup job in the SysCloud backup application?
What happens if I enable ransomware detection when creating a backup job using the SysCloud backup application?
Why am I not able to connect to other clouds when I create a backup job with the job type “With data insights”?
Understanding Your Free 14-day Security Bundle Trial
How do I transfer ownership when addressing compliance violations in SysCloud Backup?
How do I restore ownership when addressing compliance violations in SysCloud Backup?
How do I quarantine file(s) when addressing compliance violations in SysCloud Backup?
See more
Advanced ransomware recovery
What is Advanced Ransomware Recovery?
Data change insights
Can I receive alerts for data change insights?
How to export audit logs from QuickBooks Online?
How to compare two backup snapshots and identify changes?
What should you do when SysCloud detects anomalies ?
How to preview details of anomlaies?
How frequently are data changes detected and reported?
Is it possible to customize Data Change Insights policies?
Why was an unusually large number of newly added items detected as an anomaly?
Why was an unusually large number of deleted items detected as an anomaly?
Why was an unusually large number of changed items detected as an anomaly?
What happens if I enable data change insights when creating a backup job using the SysCloud backup application?
Why does SysCloud require access to audit logs?
Why can't I upload audit log for a QBO company?
Why was a record level change flagged as an anomaly?
Is it mandatory to upload an audit log to detect anomalies?
What kind of anomalies does SysCloud detect?
See more
Security & Compliance
What happens if I enable security and compliance when creating a backup job using the SysCloud backup application?
What pre-defined compliance policies does SysCloud scan the data?
What actions can I take on items flagged with compliance alerts?
How to preview details of Security & Compliance alerts?
How to create a custom policy for compliance?
What is regex pattern?
What is risk threshold?
See more
eDiscovery
How to perform an eDiscovery search in SysCloud?
What happens if I enable eDiscovery in the SysCloud backup application?
What actions can be performed after retrieving eDiscovery search results?
How do I apply a legal hold on specific data?
What is the difference between eDiscovery Lite and eDiscovery Advanced?
What is legal hold in eDiscovery?
Does eDiscovery return all versions of files, emails, or chats containing the search criteria?
How does eDiscovery’s advanced filter feature work?
Can I search across multiple SaaS applications simultaneously?
What permissions are required to use eDiscovery?
How do I configure eDiscovery add-on?
How do I access the eDiscovery feature?
What data categories and search scopes does eDiscovery support?
How to check the hold status in the SysCloud backup application?
How to check the release hold status in the SysCloud backup application?
See more
Ransomware
What is the Advanced Ransomware Recovery feature?
What should you do when SysCloud identifies a potential ransomware threat in your backup archives?
How do I enable and configure the Ransomware Protection add-on?
How often does SysCloud scan for ransomware in backup data?
Which SaaS applications are supported by the Ransomware Protection add-on?
What is SysCloud's Ransomware Protection add-on?
See more