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G Suite Backup & Restore – Admin FAQ

G Suite Backup & Restore – Admin FAQ

Backup & Archive

Can I delete specific emails for a user from the backup archives?

Will Gmail Confidential Mode Affect My SysCloud Backups?

Restore

How do I restore groups and group members?

How do I restore Team Drives?

How do I restore emails sent to a group?

Can I restore data to a deleted user account from SysCloud backup?

How can I restore the deleted emails for a user?

How do I restore a folder for a user?

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Manage Account

How can I increase my storage limit?

How to disable a user’s admin access to the SysCloud backup application?

How can I restrict end-users from accessing the SysCloud backup application?

How do I fix the API quota errors in my account?

How can I change my current subscription plan before the next renewal date?

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Manage Domains

Can I delete an entire domain’s data from the SysCloud backup application?

Can I change the domain registered with SysCloud?

Manage Users

How do I delete a user from the SysCloud backup application?

How do I remove an organizational unit (OU) from the SysCloud backup application?

How do I remove suspended users from the SysCloud backup application?

How to remove the data of suspended users?

Billing and Payment

How do I download the invoice for my SysCloud subscription?

How am I charged for using SysCloud to back up my organization?

How do I verify the billing details for my SysCloud subscription?

How do I buy more backup credits?

Where do I check my subscription details like the next renewal date?

How long does it take to process my subscription renewal?

How do I find out my license expiry date?

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