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How can an existing customer get the multi-app discount?
If you are an existing customer (customer whose subscription started before May 26th), the multi-app discount is applied only to the total amount due for the current billing cycle when:
- You purchase additional licenses, or
- You add backup for a new cloud application.
In this case, the total amount due refers to the cost incurred for the additional purchase (either additional licenses or a new app subscription).
At the time of renewal, the multi-app discount will be automatically applied to the entire renewal amount, ensuring full benefit across all active app subscriptions.
If you have any questions, please reach out to helpdesk@syscloud.com.