How can I restore my Google Drive data from the SysCloud backup application?
There are 2 ways how you can access to archives of Google Drive
From Google Drive App | From user level
Follow the steps below to restore Google Drive data at the application level:
Step 1: Log in to SysCloud using your admin credentials.
Step 2: Click on “Archives” and select Google Drive under Google Workspace.

Step 3: Select the user account from the list by clicking the checkbox next to the account name and click on Restore.

Step 4: In the restore pop-up window, select the desired snapshot date and time, then choose the account where you want to restore the data.
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To restore a specific file or folder from Google Drive, click on the user account to access their archives. You can then search for the required item within the user's archived data and restore it.
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Refer to this article for instructions on restoring files from My Drive to Shared Drive.
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By default, data is restored to the same account from which it was deleted. To perform a cross-user restore, you can select a different account of the same domain. Refer to this article for step-by-step instructions on how to initiate cross-user restore.

Step 5: Click on the checkbox next to the restore options to restore all sharing permissions and to restore Drive data to a new folder.

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If Restore 'Shared with me' files under My Drive is selected, all files and folders from the Shared with me section will be restored to your My Drive.
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If “Restore all share permissions” is selected, the collaborator(s) of the original file will also have access to the restored file.
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If “Create a new folder to restore” is selected, SysCloud will create a new folder in Drive to house the restored data for easy access.
Step 6: Add comments to be shown in the Restore Report (optional) and click on Restore to confirm the restore.

Step 7: You can monitor the restore status from Reports > Restore Reports.

Follow the below steps to initiate restore from User level:
Step 1: Log in to SysCloud using your admin credentials.
Step 2: Click Archives, select Google Workspace, and then choose the user whose data you want to restore to access their archive.

Step 3: From the list of available apps, select the checkbox next to Google Drive and click on Restore.

Step 4: In the restore pop-up window, select the "Restore to custom label" checkbox if you want to restore deleted emails to a custom Gmail label. If this option is left unchecked, the emails will be restored to their original location. Optionally, add comments that will be displayed in the Restore Report, and then click "Restore" to confirm the restore.

By default, data is restored to the same account from which it was deleted. To perform a cross-user restore, you can select a different account of the same domain. Refer to this article for step by step instructions on how to initiate cross-user restore.