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  3. Setup Google Workspace backup

How can I connect my Google Workspace account to the SysCloud backup application?

Note: Only a Google Workspace owner can set up the SysCloud backup application for Google Workspace. 

To connect your Google Workspace account to SysCloud, follow the below steps:   

  • Step 1: Log in to the SysCloud backup application using your admin credentials.  
  • Step 2: Navigate to “Jobs” on the top menu and click “Create new backup job.”   

Note: If this is the first backup job you are creating, click on “Create new backup job” and go to step 3. 

  • Step 3: Name the backup job and give a description (optional). Click on “Next.”   

  • Step 4: If this is the first Google Workspace account you are connecting to SysCloud, click "Connect" under the “Action” column corresponding to Google Workspace. If not, click on the edit (pencil) icon.  

  • Step 5: In the side tray that opens, click "Connect and add accounts" (if this is the first Google Workspace account you are connecting to) or "Add accounts" (if there are other Google Workspace account(s) already connected) which will redirect you to the login pop-up window.  

Note: If browser pop-ups are disabled, you will get a message asking you to enable the same. Follow these steps to enable browser pop-ups.  

Step 6: In the pop-up window, log in to the account you wish to connect to SysCloud. This will redirect you to the Google Workspace Marketplace (if you have not done marketplace installation for SysCloud). Click on "Admin Install. " 

Note: If you have already installed the SysCloud backup application from the Google Workspace Marketplace, you can skip the steps for marketplace installation. Your account will be automatically connected to SysCloud once you log in to the respective Google Workspace account in step 6. 

Step 7: In the pop-up box that appears, click “Continue.” Provide the required permissions and click on the “Finish” button. 

Step 8: Once the installation is complete, click "Done" to close the pop-up box.  

Step 9: You will get a message saying the installation is successful. Click "Add account" to enable backup for the selected account. 

This will connect your Google Workspace account to the SysCloud backup application. You can now create and start a backup job for the connected account following the below steps:

Step 10: Define the scope of the backup job: 

 a. Click “Select” under Scope. Select the domains, OUs, and users to include in the backup job. Simply navigate to the desired tab and click the checkbox next to the domain, OU, or user. 

Note: A domain/OU/user can be included only in one backup job. They cannot be included in more than one job. 



b. Next, click the edit icon (pencil icon) under Apps to define the apps you want to back up. By default, all apps are selected for the backup job. 
  1. To exclude any app from the backup job, click the checkbox next to it to remove it from the selection. 
  2. If you want the items retained only for a certain period of time, uncheck the box under Retention period and specify the number of days, months, or years for which you want the items to be retained. 
  3. You can also choose to exclude certain file types or file sizes in Gmail and Google Drive. Click the pencil icon beside the app name under Exclusions and specify the desired exclusions. 

    Step 11: Finally, click “Start backup” to back up your selected scope.