How to create backup jobs in SysCloud: Best practices and setup guide

After connecting your cloud applications to SysCloud, the next critical step is to set up backup jobs. The “Jobs” page in your SysCloud account is where you’ll define what data to back up, who it belongs to, how long it should be retained, and which apps to include.

This guide is designed to help you:

Understand what a backup job is and why it’s required
Learn what steps to take after your cloud is connected
Configure your jobs correctly based on your cloud type
Decide when to create multiple jobs
Follow best practices to ensure your backup setup is scalable and compliant

Whether you're backing up Google Workspace, Microsoft 365, QuickBooks Online, Salesforce, Slack, Box, Xero or HubSpot, this article will walk you through the essentials of managing jobs effectively in SysCloud.

1. What is a job in SysCloud?

In SysCloud, a job is a configuration that defines what data to back up, from which users or entities, and how that data should be retained. It acts as a blueprint for how SysCloud performs automated cloud backups in your account.

When you create a backup job, you are specifying:

Which users, domains, groups, or accounts you want to back up
Which applications (e.g., Gmail, Drive, OneDrive, Outlook, etc.) should be included
Whether backups should happen automatically when new users are added
How long the backed-up data should be retained
Any exclusions (e.g., file types or folders you don’t want backed up)

You must create at least one job to start the backup process. Without a job, your cloud data will not be backed up, even if your cloud is connected.

Why are jobs important?

Jobs give you complete control over:

What data is backed up (you don't need to back up everything)
How data is stored (e.g., with or without exclusions, with unlimited or time-limited retention)
How your organization is segmented (e.g., based on departments, regions, or compliance needs)

This flexibility ensures that your backup strategy aligns with your organization’s structure, data policies, and compliance requirements.

2. What happens when you don’t create a job?

Even after connecting your cloud, backups do not start automatically. Unless you:

Create a backup job
Assign users or entities to the job
Select the apps and retention settings

Until a job is created and configured, no data from your connected cloud will be backed up by SysCloud.

SysCloud requires admin access to run backups because it accesses organizational-level data. Make sure the person configuring jobs has the right permissions.