How to dismiss a ransomware violation

Follow the steps below to dismiss a ransomware violation from the SysCloud backup application. 

Step 1: Log in to the SysCloud backup application using your admin credentials.

Step 2: Access the ransomware section on the dashboard

Navigate to the Dashboard and locate the ransomware section, where the number of ransomware-encrypted and ransomware files is displayed.

Step 3: View the ransomware results

Click on the displayed numbers in the ransomware section. You will be redirected to the results page. On the Results Page, you can click 'Users' to navigate to the Archives Page, where detailed file information is displayed.

Step 4: On the page, select the affected files or items for which you want to perform the action and click on “Dismiss”, and click Ransomware.

Step 5: From the pop-up click on the option “Also mark as false positive” (optional) if you want to mark the violation(s) as false positive and then click on Dismiss.