--- title: How to manage file permissions in Google Drive, Shared Drives, and Classroom Drive description: When SysCloud displays an "Access denied" error during actions like delete, remove sharing, or transfer ownership, it typically means the file owner, backed-up user, or collaborators do not have suffi --- [Skip to content](https://help.syscloud.com/how-to-manage-file-permissions-in-google-drive-shared-drives-and-classroom-drive#main-content) English Show submenu for translations [Create Ticket](https://help.syscloud.com/kb-tickets/new?hsLang=en) ![Untitled design (1)-Aug-01-2022-12-37-27-80-PM.png\]](https://help.syscloud.com/hs-fs/hubfs/Untitled%20design%20(1)-Aug-01-2022-12-37-27-80-PM.png?height=40&name=Untitled%20design%20(1)-Aug-01-2022-12-37-27-80-PM.png) - [Help Center](https://help.syscloud.com/) - [Go to SysCloud](https://www.syscloud.com/) Open main navigation Close main navigation - [Help Center](https://help.syscloud.com/) - [Go to SysCloud](https://www.syscloud.com/) - English Show submenu for translations - [Create Ticket](https://help.syscloud.com/kb-tickets/new) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.syscloud.com/?hsLang=en) 2. [Add-ons](https://help.syscloud.com/add-ons?hsLang=en) 3. [Resolve errors](https://help.syscloud.com/add-ons?hsLang=en#resolve-errors) # How to manage file permissions in Google Drive, Shared Drives, and Classroom Drive  How to manage file permissions in Google Drive, Shared Drives, and Classroom Drive If SysCloud shows an **Access denied** error while performing actions such as delete, remove sharing, restore, or transfer ownership, it usually means the required Google permissions are not available for the selected file or folder. This article explains how to check and update permissions in Google Drive, Shared Drives, and Classroom Drive. **How to check and modify file permissions in My Drive** 1. Go to **Google Drive**.**Screenshot:** Google Drive home page. 2. Locate the file or folder for which you want to check permissions. 3. Right-click the file or folder and select **Share**.**Screenshot:** Right-click menu showing the **Share** option. 4. In the sharing pop-up, review the users or groups who have access to the file. 5. To change a user’s permission, click the role drop-down next to the user’s name and select the required role: - **Viewer** - **Commenter** - **Editor** **Screenshot:** Share pop-up showing user roles. 6. Click the **settings** icon in the sharing pop-up to review whether editors can change permissions or share the file with others.**Screenshot:** Sharing settings pop-up. 7. Click **Done** to save the changes. You must be the file owner or have the required edit permissions to change sharing settings. **How to manage permissions in Shared Drives** 1. Go to **Google Drive**. 2. From the left navigation, click **Shared drives**.**Screenshot:** Google Drive left navigation showing **Shared drives**. 3. Open the required Shared Drive. 4. Locate the file or folder for which you want to check permissions. 5. Right-click the file or folder and select **Share** or **Manage access**.**Screenshot:** Shared Drive file menu showing **Share** or **Manage access**. 6. Review the users, groups, or inherited permissions available for the file or folder. 7. If required, update the user’s access level.Shared Drive access levels may include: - **Manager** - **Content manager** - **Contributor** - **Commenter** - **Viewer** 8. Click **Done** to save the changes. Some permissions in Shared Drives are inherited from the Shared Drive or parent folder. Inherited permissions may not be editable at the file level. If you cannot update the permission, contact a Shared Drive manager or your Google Workspace administrator. **How to manage permissions in Classroom Drive** Google Classroom creates Drive folders automatically for classroom files and assignments. Access to these folders and files depends on the user’s role in the class, such as teacher or student, and the class roster. 1. Go to **Google Drive**. 2. Open the **Classroom** folder.**Screenshot:** Google Drive showing the **Classroom** folder. 3. Open the required course folder. 4. Locate the file for which you want to check permissions. 5. Right-click the file and select **Share**.**Screenshot:** Classroom Drive file menu showing the **Share** option. 6. Review who has access to the file. 7. If required, update the permission for the specific file. 8. Click **Done** to save the changes. Avoid changing permissions for the entire Classroom folder unless required and approved by your Google Workspace administrator. For Classroom data, it is safer to update permissions only for the specific file or folder that is causing the access issue. **What to do if you cannot change permissions** You may not be able to change permissions if: - You are not the file owner. - You do not have the required edit or manager-level permission. - The file is owned by another user or another domain. - The file is deleted or in Trash. - The permission is inherited from a parent folder or Shared Drive. - Your Google Workspace administrator has restricted sharing settings. In these cases, contact the file owner, Shared Drive manager, or Google Workspace administrator to update the required permissions. After updating permissions After the required permissions are updated in Google Drive, return to the SysCloud backup application and retry the action that previously showed the **Access denied** error. - [Get started with Turbo backup](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#main-content) - [General](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#general) - [Account creation](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#account-creation) - [Create and configure backup jobs](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#create-and-configure-backup-jobs) - [Connect clouds](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#connect-clouds) - [Configure backup](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#configure-backup) - [Manage archives](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#manage-archives) - [Cloud Connection](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#cloud-connection) - 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