How to reconnect or re-authenticate a Google Workspace account?

Follow these steps to reconnect or re-authenticate a Google Workspace account in the SysCloud backup application.

When should you reconnect or re-authenticate?

• Reconnect or re-authenticate the Google Workspace account if:

• The Google Workspace connection is disconnected.

• SysCloud shows an authentication or permission error.

• Backup jobs fail because the connected Google account is no longer authorized.

• The Google Workspace admin account used for authorization was changed or access was revoked.

Steps

Step 1: Log in to the SysCloud application using your admin credentials.

Step 2: Go to Settings > Cloud Connection Center.

Step 3: Locate Google Workspace from the cloud accounts list or using the search bar.

Step 4: Click the edit icon next to the Google Workspace account.

Step 5: In the Google Workspace - Connect side tray, Click Connect for the account that needs to be reconnected.

Step 6: You will be redirected to the Google sign-in page. Sign in using a Google Workspace administrator account.

Step 7: Review the requested permissions. Click Allow or Finish to grant access.

Step 8: After authorization is complete, you will be redirected back to the SysCloud application.

Step 9: Verify that the Google Workspace account status is updated as connected.