How to remove external sharing from a ransomware-flagged file?

Remove Sharing - This action will revoke all access granted to users from external domains, whether through direct sharing or link sharing.  

Step 1: Log in to the SysCloud backup application using your admin credentials.

Step 2: Access the ransomware section on the dashboard

Navigate to the Dashboard and locate the ransomware section, where the number of ransomware-encrypted and ransomware files is displayed.

Step 3: View the ransomware results

Click on the displayed numbers in the ransomware section. You will be redirected to the results page. On the Results Page, you can click 'Users' to navigate to the Archives Page, where detailed file information is displayed.

Step 4: On the page, select the affected files or items for which you want to perform the action and click on “Remove Sharing”

Step 5: From the pop-up click on the option “Remove external domain sharing” and click on Done.