How to remove the data of suspended users?

To delete the data of suspended users in SysCloud, you can set up an inactive user retention policy. This policy allows you to remove "Deleted" or "Suspended" users from the backups after the retention date is reached. Here's a brief overview of the process: 

1. Set up an inactive user retention policy in the SysCloud application. 
2. Once the retention period for the suspended users lapses, a soft delete is performed automatically. 
3. After the soft delete, a permanent hard delete of the data follows. 
4. If you need to pause the deletion temporarily, you can adjust the retention settings in the backup configuration page by setting the retention duration to "Unlimited" or extending it beyond the current setting. 

Steps to Set Up Inactive User Retention Policy: 

1. Log in to your SysCloud account using your admin credentials. 
2. Go to the Jobs tab and edit the backup job. 
3. In Step 3 of the configuration, go to the Apps column and click Edit. 
   
   
4. In the dialog box, uncheck "Unlimited" and set your desired retention period.