How to solve an error in SysCloud backup application for Google Workspace?

To learn how to solve an error in the SysCloud backup app for Google Workspace, follow the error code in the table below:

Error Code Type Category Error event Apps Error description Resolution
RGCAIF917 Restore Needs attention User configured as alias in G Suite G Suite Calendar Restore failed as the user was configured as alias in your G Suite account. Instructions to restore a deleted user can be found <a href='https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>here</a>.
RGCAIF916 Restore Needs attention User Deleted in G Suite G Suite Calendar Restore failed as the user was deleted in your G Suite account. Instructions to restore a deleted user can be found <a href='https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>here</a>.
RGCAIF915 Restore Needs attention User Suspended in G Suite G Suite Calendar Restore failed as the user was suspended in your G Suite account. <a href='https://support.google.com/a/answer/1110339?hl=en' target='_blank' class='color_blue'>Click here</a> for instructions on how to activate a suspended user. Once the user is activated, please try restoring the file(s).
RGCAIF911 Restore Needs attention User not authorized to access the app G Suite Calendar Restore failed as the user not authorized to access the application. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
RGCAIN007 Restore Permanent error File not found in archives G Suite Calendar Restore failed permanently. File(s) not found in SysCloud archives. This is a permanent error associated with the loss of files(s) in the SysCloud AWS S3 archives. Submit a <a href='https://help.syscloud.com/kb-tickets/new' target='_blank' class='color_blue'>support ticket</a>.
RGCOIF917 Restore Needs attention User configured as alias in G Suite G Suite Contacts Restore failed as the user was configured as alias in your G Suite account. Instructions to restore a deleted user can be found <a href='https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>here</a>.
RGCOIF916 Restore Needs attention User deleted in G Suite G Suite Contacts Restore failed as the user was deleted in your G Suite account. Instructions to restore a deleted user can be found <a href='https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>here</a>.
RGCOIF915 Restore Needs attention User Suspended in G Suite G Suite Contacts Restore failed as the user was suspended in your G Suite account. <a href='https://support.google.com/a/answer/1110339?hl=en' target='_blank' class='color_blue'>Click here</a> for instructions on how to activate a suspended user. Once the user is activated, please try restoring the file(s).
RGCOIF911 Restore Needs attention User not authorized to access the app G Suite Contacts Restore failed as the user not authorized to access the application. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
RGCOIN007 Restore Permanent error File not found in archives G Suite Contacts Restore failed permanently. File(s) not found in SysCloud archives. This is a permanent error associated with the loss of files(s) in the SysCloud AWS S3 archives. Submit a <a href='https://help.syscloud.com/kb-tickets/new' target='_blank' class='color_blue'>support ticket</a>.
RGSIIF940 Restore Needs attention Restored site list page can't able to edit G Suite Sites Site page restore failed due to google's limitation. Consider exporting the file(s) instead.
RGSIIF939 Restore Needs attention Site is present under the Deleted Item label G Suite Sites Site restore failed. Site is present under the deleted item label. Consider exporting the file(s) or permanently delete the site and try again.

Restore under a different label
RGSIIF917 Restore Needs attention User configured as alias in G Suite G Suite Sites Restore failed as the user was configured as alias in your G Suite account. Instructions to restore a deleted user can be found <a href='https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>here</a>.
RGSIIF916 Restore Needs attention User deleted in G Suite G Suite Sites Restore failed as the user was deleted in your G Suite account. Instructions to restore a deleted user can be found <a href='https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>here</a>.
RGSIIF915 Restore Needs attention User suspended in G Suite G Suite Sites Restore failed as the user was suspended in your G Suite account. <a href='https://support.google.com/a/answer/1110339?hl=en' target='_blank' class='color_blue'>Click here</a> for instructions on how to activate a suspended user. Once the user is activated, please try restoring the file(s).
RGSIIF911 Restore Needs attention User not authorized to access the app G Suite Sites Restore failed as the user not authorized to access the application. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
RGSIIN007 Restore Permanent error File not found in archives G Suite Sites Restore failed permanently. File(s) not found in SysCloud archives. This is a permanent error associated with the loss of files(s) in the SysCloud AWS S3 archives. Submit a <a href='https://help.syscloud.com/kb-tickets/new' target='_blank' class='color_blue'>support ticket</a>.
RGSIIF934 Restore Permanent error Site restore failed due to file name has underscore symbol(_) G Suite Sites Site restore failed. File has the underscore symbol(_) in site title name which is not acceptable by google to site restore (s). Consider exporting the file(s) instead.
RGSIIF938 Restore Temporary error You have exceeded the Google Limitation of restoring 6 sites per day G Suite Sites Site restore temporarily failed. You have exceeded the Google Limitation of restoring 6 sites per day. Rest of the sites will be restored in next days.  
RGDRIF917 Restore Needs ettention User configured as alias in G Suite GDrive Restore failed as the user was configured as alias in your G Suite account. Instructions to restore a deleted user can be found <a href='https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>here</a>.
RGDRIF916 Restore Needs Attention User Deleted in G Suite GDrive Restore failed as the user was deleted in your G Suite account. Instructions to restore a deleted user can be found <a href='https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>here</a>.
RGDRIF915 Restore Needs Attention User Suspended in G Suite GDrive Restore failed as the user was suspended in your G Suite account. <a href='https://support.google.com/a/answer/1110339?hl=en' target='_blank' class='color_blue'>Click here</a> for instructions on how to activate a suspended user. Once the user is activated, please try restoring the file(s).
RGDRIF911 Restore Needs attention User not authorized to access the app GDrive Restore failed as the user not authorized to access the application. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
RGDRAP613 Restore Needs attention Destination account does not have enough space GDrive Restore failed. Google Drive no longer has the required storage space for restoring this file(s). Please consider <a href='https://support.google.com/drive/answer/2375123' target='_blank' class='color_blue'>purchasing additional Google Drive storage</a> or delete files from Google Drive to free up storage.
RGDRIN007 Restore Permanent error File not found in archives GDrive Restore failed permanently. File(s) not found in SysCloud archives. This is a permanent error associated with the loss of files(s) in the SysCloud AWS S3 archives. Submit a <a href='https://help.syscloud.com/kb-tickets/new' target='_blank' class='color_blue'>support ticket</a>.
RGDRAP637 Restore Permanent error Insufficient permissions for the specified parent GDrive Drive restore failed. The user account for which the folder is to be restored doesn't have the necessary privileges to restore the folder. You can try either of the below options to get the file from the archive.
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a) The file can be restored to the user with ‘Create new folder for restore’ option selected. The restored file will be created in a new folder in the user’s Drive.
b) The file can be exported from the archive and uploaded to Drive.
RGDRAP633 Restore Permanent error Google Returned Error GDrive Drive restore failed permanently. Google API server has responded with an error message when restoring the file(s). Consider exporting the file(s) instead.
RGDRAP614 Restore Permanent error Parent folder has been deleted GDrive Drive restore failed. The parent folder for the file to be restored is no longer available. <a href='https://help.syscloud.com/error-message-parent-folder-has-been-deleted-in-the-backup-archives' target='_blank' class='color_blue'>Learn More</a>.
RGDRAP612 Restore Permanent error Insufficient permissions for this file. Shared file restore Failed GDrive Drive restore failed. File doesn't have the necessary privileges to restore (s). You can try either of the below options to restore the file from the archive.
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a) The file can be restored to the user with ‘Create new folder for restore’ option selected. The restored file will be created in a new folder in the user’s Drive.
b) The file can be exported from the archive and uploaded to Drive.
RGDRAP611 Restore Permanent error Destination account does not have enough permission GDrive Drive restore failed. The user account to which the file was to be restored doesn't have the necessary privileges to restore the file. <a href='https://help.syscloud.com/error-message-user-does-not-have-sufficient-permissions-in-the-backup-archives' target='_blank' class='color_blue'>Learn More/a>.
RGDRAE711 Restore Permanent error The user account for which the folder is to be restored doesn't have the necessary privileges to restore the folder GDrive Drive restore failed. The user account for which the folder is to be restored doesn't have the necessary privileges to restore the folder. <a href='https://help.syscloud.com/error-message-unable-to-restore-parent-folder-in-the-backup-archives-status-column' target='_blank' class='color_blue'>Learn More</a>.
RGMAIF917 Restore Needs attention User configured as alias in G Suite GMail Restore failed as the user was configured as alias in your G Suite account. Instructions to restore a deleted user can be found <a href='https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>here</a>.
RGMAIF916 Restore Needs attention User Deleted in G Suite GMail Restore failed as the user was deleted in your G Suite account. Instructions to restore a deleted user can be found <a href='https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>here</a>.
RGMAIF915 Restore Needs attention User Suspended in G Suite GMail Restore failed as the user was suspended in your G Suite account. <a href='https://support.google.com/a/answer/1110339?hl=en' target='_blank' class='color_blue'>Click here</a> for instructions on how to activate a suspended user. Once the user is activated, please try restoring the file(s).
RGMAIF911 Restore Needs attention User not authorized to access the app GMail Restore failed as the user not authorized to access the application. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
RGMAIN007 Restore Permanent error File not found in archives GMail Restore failed permanently. File(s) not found in SysCloud archives. This is a permanent error associated with the loss of files(s) in the SysCloud AWS S3 archives. Submit a <a href='https://help.syscloud.com/kb-tickets/new' target='_blank' class='color_blue'>support ticket</a>.
RGMAAP634 Restore Permanent error Google Returned Error GMail Restore failed permanently. Google API server has responded with an error message when restoring the email(s). Consider exporting the email(s) instead.
EGCAIN007 Export Permanent error File not found in archives G Suite Calendar Export failed permanently. File(s) not found in SysCloud archives. This is a permanent error associated with the loss of files(s) in the SysCloud AWS S3 archives. Submit a <a href='https://help.syscloud.com/kb-tickets/new' target='_blank' class='color_blue'>support ticket</a>.
EGCOIN007 Export Permanent error File not found in archives G Suite Contacts Export failed permanently. File(s) not found in SysCloud archives. This is a permanent error associated with the loss of files(s) in the SysCloud AWS S3 archives. Submit a <a href='https://help.syscloud.com/kb-tickets/new' target='_blank' class='color_blue'>support ticket</a>.
EGSIIN007 Export Permanent error File not found in archives G Suite Sites Export failed permanently. File(s) not found in SysCloud archives. This is a permanent error associated with the loss of files(s) in the SysCloud AWS S3 archives. Submit a <a href='https://help.syscloud.com/kb-tickets/new' target='_blank' class='color_blue'>support ticket</a>.
EGDRIN007 Export Permanent error File not found in archives GDrive Export failed permanently. File(s) not found in SysCloud archives. This is a permanent error associated with the loss of files(s) in the SysCloud AWS S3 archives. Submit a <a href='https://help.syscloud.com/kb-tickets/new' target='_blank' class='color_blue'>support ticket</a>.
EGMAIN007 Export Permanent error File not found in archives GMail Export failed permanently. File(s) not found in SysCloud archives. This is a permanent error associated with the loss of files(s) in the SysCloud AWS S3 archives. Submit a <a href='https://help.syscloud.com/kb-tickets/new' target='_blank' class='color_blue'>support ticket</a>.
BGCAIF903 Backup Needs attention User Suspended in G Suite G Suite Calendar Backup stopped as the user was suspended in your G Suite account. If the user was active in any of the previous backup schedules, data may be available for restore and export.
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Instructions to activate a suspended user can be found <a href='https://support.google.com/domains/answer/7687418?hl=en' target='_blank' class='color_blue'>here</a>.
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To learn more about this error <a href='https://help.syscloud.com/google-api-limitation-error' target='_blank' class='color_blue'>click here</a>.
BGCAIF906 Backup Needs attention Application Access Error G Suite Calendar Backup stopped. It appears SysCloud no longer has access to your G Suite account or the SysCloud Application was deleted. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGCAIF907 Backup Needs attention User Access Error G Suite Calendar Backup stopped. It appears SysCloud no longer has access to your account or the SysCloud Application data grant access has been revoked. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGCAIF908 Backup Needs attention SysCloud User Storage Limit Reached G Suite Calendar Backup stopped. The user has consumed the allocated backup storage quota. <a class='color_blue' href='ManageUsers.aspx#Users'>Click here</a> to update the storage quota in the backup settings page.
BGCAIF909 Backup Needs attention SysCloud Account Storage Limit Reached G Suite Calendar Backup stopped. You have consumed the backup storage quota allowed for your subscription plan. <a href='https://help.syscloud.com/buy-more-storage' target='_blank' class='color_blue'>Click here</a> to purchase additional storage.
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Free up archive storage space by <a href='ManageUsers.aspx#Users' class='color_blue'>removing users</a>.
BGCAIF948 Backup Needs attention Calendar Service Disabled G Suite Calendar Backup stopped. Service disabled by G Suite admin. <a href='https://support.google.com/a/answer/6002940' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
err Backup Permanent error User configured as alias in G Suite G Suite Calendar Backup stopped as the user was configured as alias in your G Suite account. Backup archives stored before the user was configured as alias may be available for restore.
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If the user was configured as alias, the new email address will be considered as the new user and backup may commence as per the backup settings and available licenses. Please review the status of the backup for the user associated with the new email address in the <a class='color_blue' href='ManageUsers.aspx#Users'>Manage Users</a> page.
BGCAIF904 Backup Permanent error User Deleted in G Suite G Suite Calendar Backup stopped as the user was deleted in your G Suite account. Until this user is restored back in G Suite account, backup will be stopped. We will keep all your previous backup archives for restore. If you have any idea to restore the user in G Suite, please follow the steps to restore a user(<a href=' https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>To learn more</a>).
BGCOIF903 Backup Needs attention User Suspended in G Suite G Suite Contacts Backup stopped as the user was suspended in your G Suite account. If the user was active in any of the previous backup schedules, data may be available for restore and export.
</br>
Instructions to activate a suspended user can be found <a href='https://support.google.com/domains/answer/7687418?hl=en' target='_blank' class='color_blue'>here</a>.
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To learn more about this error <a href='https://help.syscloud.com/google-api-limitation-error' target='_blank' class='color_blue'>click here</a>.
BGCOIF906 Backup Needs attention Application Access Error G Suite Contacts Backup stopped. It appears SysCloud no longer has access to your G Suite account or the SysCloud Application was deleted. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGCOIF907 Backup Needs attention User access error G Suite Contacts Backup stopped. It appears SysCloud no longer has access to your account or the SysCloud Application data grant access has been revoked. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGCOIF908 Backup Needs attention SysCloud user Storage Limit Reached G Suite Contacts Backup stopped. The user has consumed the allocated backup storage quota. <a class='color_blue' href='ManageUsers.aspx#Users'>Click here</a> to update the storage quota in the backup settings page.
BGCOIF909 Backup Needs attention SysCloud account storage limit reached G Suite Contacts Backup stopped. You have consumed the backup storage quota allowed for your subscription plan. <a href='https://help.syscloud.com/buy-more-storage' target='_blank' class='color_blue'>Click here</a> to purchase additional storage.
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Free up archive storage space by <a href='ManageUsers.aspx#Users' class='color_blue'>removing users</a>.
BGCOIF904 Backup Permanent error User deleted in G Suite G Suite Contacts Backup stopped as the user was deleted in your G Suite account. Until this user is restored back in G Suite account, backup will be stopped. We will keep all your previous backup archives for restore. If you have any idea to restore the user in G Suite, please follow the steps to restore a user(<a href=' https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>To learn more</a>).
BGCOIF905 Backup Permanent error User configured as alias in G Suite G Suite Contacts Backup stopped as the user was configured as alias in your G Suite account. Backup archives stored before the user was configured as alias may be available for restore.
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If the user was configured as alias, the new email address will be considered as the new user and backup may commence as per the backup settings and available licenses. Please review the status of the backup for the user associated with the new email address in the <a class='color_blue' href='ManageUsers.aspx#Users'>Manage Users</a> page.
BGSIIF948 Backup Needs attention Sites Service Disabled G Suite Sites Backup stopped. Service disabled by G Suite admin. <a href='https://support.google.com/a/answer/90916' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGSIIF909 Backup Needs attention SysCloud Account Storage Limit Reached G Suite Sites Backup stopped. You have consumed the backup storage quota allowed for your subscription plan. <a href='https://help.syscloud.com/buy-more-storage' target='_blank' class='color_blue'>Click here</a> to purchase additional storage.
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Free up archive storage space by <a href='ManageUsers.aspx#Users' class='color_blue'>removing users</a>.
BGSIIF908 Backup Needs attention SysCloud User Storage Limit Reached G Suite Sites Backup stopped. The user has consumed the allocated backup storage quota. <a class='color_blue' href='ManageUsers.aspx#Users'>Click here</a> to update the storage quota in the backup settings page.
BGSIIF907 Backup Needs attention User Access Error G Suite Sites Backup stopped. It appears SysCloud no longer has access to your account or the SysCloud Application data grant access has been revoked. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGSIIF906 Backup Needs attention Application access error G Suite Sites Backup stopped. It appears SysCloud no longer has access to your G Suite account or the SysCloud Application was deleted. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGSIIF903 Backup Needs attention User Suspended in G Suite G Suite Sites Backup stopped as the user was suspended in your G Suite account. If the user was active in any of the previous backup schedules, data may be available for restore and export.
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Instructions to activate a suspended user can be found <a href='https://support.google.com/domains/answer/7687418?hl=en' target='_blank' class='color_blue'>here</a>.
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To learn more about this error <a href='https://help.syscloud.com/google-api-limitation-error' target='_blank' class='color_blue'>click here</a>.
BGSIIF905 Backup Permanent error User configured as alias in G Suite G Suite Sites Backup stopped as the user was configured as alias in your G Suite account. Backup archives stored before the user was configured as alias may be available for restore.
</br>
If the user was configured as alias, the new email address will be considered as the new user and backup may commence as per the backup settings and available licenses. Please review the status of the backup for the user associated with the new email address in the <a class='color_blue' href='ManageUsers.aspx#Users'>Manage Users</a> page.
BGSIIF904 Backup Permanent error User Deleted in G Suite G Suite Sites Backup stopped as the user was deleted in your G Suite account. Until this user is restored back in G Suite account, backup will be stopped. We will keep all your previous backup archives for restore. If you have any idea to restore the user in G Suite, please follow the steps to restore a user(<a href=' https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>To learn more</a>).
BGSIAP635 Backup Permanent error Sites backup Skip for Other Permission G Suite Sites Site backup failed because user does not have enough permission.  
BGDRIF909 Backup Needs attention SysCloud Account Storage Limit Reached GDrive Backup stopped. You have consumed the backup storage quota allowed for your subscription plan. <a href='https://help.syscloud.com/buy-more-storage' target='_blank' class='color_blue'>Click here</a> to purchase additional storage.
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Free up archive storage space by <a href='ManageUsers.aspx#Users' class='color_blue'>removing users</a>.
BGDRIF908 Backup Needs attention SysCloud User Storage Limit Reached GDrive Backup stopped. The user has consumed the allocated backup storage quota. <a class='color_blue' href='ManageUsers.aspx#Users'>Click here</a> to update the storage quota in the backup settings page.
BGDRIF907 Backup Needs attention User Access Error GDrive Backup stopped. It appears SysCloud no longer has access to your account or the SysCloud Application data grant access has been revoked. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGDRIF906 Backup Needs attention Application access error GDrive Backup stopped. It appears SysCloud no longer has access to your G Suite account or the SysCloud Application was deleted. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGDRIF903 Backup Needs attention User suspended in G Suite GDrive Backup stopped as the user was suspended in your G Suite account. If the user was active in any of the previous backup schedules, data may be available for restore and export.
</br>
Instructions to activate a suspended user can be found <a href='https://support.google.com/domains/answer/7687418?hl=en' target='_blank' class='color_blue'>here</a>.
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To learn more about this error <a href='https://help.syscloud.com/google-api-limitation-error' target='_blank' class='color_blue'>click here</a>.
BGDRAP605 Backup Permanent error User does not have enough permission GDrive Backup failed permanently. The user does not have enough permission to download the file. Authenticated user doesn't have enough permission to download the file. User need to get write permission for the failed file. </br> To learn more about this error <a href='https://help.syscloud.com/unable-to-back-up-file-due-to-file-access-restriction' target='_blank' class='color_blue'>click here</a>.
BGDRAP608 Backup Permanent error Unable to backup GDrive Backup failed permanently. Google API server has responded with an error message when backing up the file. To learn more about this error <a href='https://help.syscloud.com/google-api-limitation-error' target='_blank' class='color_blue'>click here</a>.
BGDRAP638 Backup Permanent error File is created by a third-party plugin GDrive Backup failed permanently. The file is created by a third-party plugin like draw.io, so google won’t store those content, so we can't able to backup of the file. To learn more about this error <a href='https://help.syscloud.com/unable-to-back-up-third-party-google-drive-files' target='_blank' class='color_blue'>click here</a>.
BGDRAP639 Backup Permanent error Owner suspended in G Suite GDrive Backup failed permanently. The owner of the file is suspended so we can't able to complete the backup of the file. The owner <user> of the file is suspended. Please restore the owner for the file to be backed up.
To learn more about this error <a href='https://help.syscloud.com/unable-to-back-up-file-due-to-suspended-user-account' target='_blank' class='color_blue'>click here</a>.
BGDRAP641 Backup Permanent error Owner deleted the file GDrive Backup failed permanently. The user have deleted the file even before we complete the backup of the file. To learn more about this error <a href='https://help.syscloud.com/unable-to-back-up-due-to-file-deletion' target='_blank' class='color_blue'>click here</a>.
BGDRIF905 Backup Permanent error User configured as alias in G Suite GDrive Backup stopped as the user was configured as alias in your G Suite account. Backup archives stored before the user was configured as alias may be available for restore.
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If the user was configured as alias, the new email address will be considered as the new user and backup may commence as per the backup settings and available licenses. Please review the status of the backup for the user associated with the new email address in the <a class='color_blue' href='ManageUsers.aspx#Users'>Manage Users</a> page.
BGDRIF904 Backup Permanent error User Deleted in G Suite GDrive Backup stopped as the user was deleted in your G Suite account. Until this user is restored back in G Suite account, backup will be stopped. We will keep all your previous backup archives for restore. If you have any idea to restore the user in G Suite, please follow the steps to restore a user(<a href=' https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>To learn more</a>).
BGDRAE703 Backup Temporary error Uncategorized Google Error GDrive Backup failed temporarily for an item. Google API server has responded with an error while downloading the file. This issue will be automatically resolved in the next backup schedule.  
BGDRAP604 Backup Temporary error Google API limit exceeds GDrive Backup failed temporarily. Google API server has responded with an Google API limits when backing up the file. This issue will be automatically resolved in the next backup schedule. <a href='https://help.syscloud.com/unable-to-backup-data-due-to-google-api-usage-limit' target='_blank' class='color_blue'>Click here</a> to learn more about this issue.
BGDRAP606 Backup Temporary error Google Returned Error GDrive Backup failed temporarily. Google API server has responded with an error message when backing up the file. This issue will be automatically resolved in the next backup schedule.  
BGDRAP607 Backup Temporary error Google returned error GDrive Backup failed temporarily. Google API server has responded with an error message when backing up the file. This issue will be automatically resolved in the next backup schedule.  
BGMAIF948 Backup Needs attention Mail Service Disabled GMail Backup stopped. Service disabled by G Suite admin. <a href='https://support.google.com/a/answer/57919' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGMAIF909 Backup Needs attention SysCloud account storage limit reached GMail Backup stopped. You have consumed the backup storage quota allowed for your subscription plan. <a href='https://help.syscloud.com/buy-more-storage' target='_blank' class='color_blue'>Click here</a> to purchase additional storage.
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Free up archive storage space by <a href='ManageUsers.aspx#Users' class='color_blue'>removing users</a>.
BGMAIF908 Backup Needs attention SysCloud user storage limit reached GMail Backup stopped. The user has consumed the allocated backup storage quota. <a class='color_blue' href='ManageUsers.aspx#Users'>Click here</a> to update the storage quota in the backup settings page.
BGMAIF907 Backup Needs attention User access error GMail Backup stopped. It appears SysCloud no longer has access to your account or the SysCloud Application data grant access has been revoked. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGMAIF906 Backup Needs attention Application access error GMail Backup stopped. It appears SysCloud no longer has access to your G Suite account or the SysCloud Application was deleted. <a href='https://help.syscloud.com/syscloud-application-unable-to-access-g-suite' target='_blank' class='color_blue'>Click here</a> for instructions on how to resolve this issue.
BGMAIF903 Backup Needs attention User suspended in G Suite GMail Backup stopped as the user was suspended in your G Suite account. If the user was active in any of the previous backup schedules, data may be available for restore and export.
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Instructions to activate a suspended user can be found <a href='https://support.google.com/domains/answer/7687418?hl=en' target='_blank' class='color_blue'>here</a>.
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To learn more about this error <a href='https://help.syscloud.com/google-api-limitation-error' target='_blank' class='color_blue'>click here</a>.
BGMAIF905 Backup Permanent error User configured as alias in G Suite GMail Backup stopped as the user was configured as alias in your G Suite account. Backup archives stored before the user was configured as alias may be available for restore.
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If the user was configured as alias, the new email address will be considered as the new user and backup may commence as per the backup settings and available licenses. Please review the status of the backup for the user associated with the new email address in the <a class='color_blue' href='ManageUsers.aspx#Users'>Manage Users</a> page.
BGMAIF904 Backup Permanent error User Deleted in G Suite GMail Backup stopped as the user was deleted in your G Suite account. Until this user is restored back in G Suite account, backup will be stopped. We will keep all your previous backup archives for restore. If you have any idea to restore the user in G Suite, please follow the steps to restore a user(<a href=' https://support.google.com/a/answer/1397578?hl=en' target='_blank' class='color_blue'>To learn more</a>).
BGMAAP615 Backup Temporary error Google API limit exceeds GMail Backup has stopped temporarily due to Google API limits. This issue will be automatically resolved in the next backup schedule. <a href='https://help.syscloud.com/unable-to-backup-data-due-to-google-api-usage-limit' target='_blank' class='color_blue'>Click here</a> to learn more about G Suite API limits.