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Help Center

K12 Security & Compliance

K12 Security & Compliance

G Suite

How do I check web filter violations?

Is it possible to check the Chrome browsing history of users?

How to install the SysCloud Web Filter on a Chromebook?

How do I create a Web Filter policy?

Is it possible to check the browsing history of users?

Why are chat message violations not flagged by the threat policies?

Do you cover New Sites in G Suite for policy violations?

Does SysCloud monitor Google Team Drive as well as Google Drive?

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Office 365

Office 365

General

Can I exclude certain file types from being backed up? (Google Drive or OneDrive)?

What happens when I click on a violation notification in the email sent by SysCloud?

How do I subscribe to the daily summary report email?

How to check violations committed by a specific user in the domain?

My customized policy has not flagged or quarantined violations. What should I do?

How to check policy violation content in document/email?

How to add users to a policy notification email list?

How to download Google Drive (or OneDrive) Sharing Insights for a user from the SysCloud application?

How do I check the progress of a policy scan?

How to prevent the document owner (policy violator) from receiving email notifications?

How can I check the Apps Firewall scan report?

How do I set up an owner scope template for polices?

How to check user activity through the SysCloud application?

How do I create a policy that monitors the email activity of a specific user?

How do I create a custom admin role?

How do I take action on policy violations?

If there is a chat violation, is it possible to identify the recipient of the chat messages?

How do I check documents shared with people outside my domain?

How do I find out the name of a policy violator using the Google Drive (or OneDrive) document in which the violation had occurred?

How to create a policy that checks OneDrive or Google Drive for Social Security number and birth details?

Why am I not getting any email alerts for policy violations?

How to avoid/reduce false-positive alerts?

Can I have a brief description of the SysCloud policy templates?

What happens when I click on a violation notification in the email sent by SysCloud?

Why am I not able to preview a violation document?

How long does it take for a policy to be activated?

Why does the order of policy cards displayed in the Threat Center change?

After marking an incident as ‘false positive’, do I have to refresh the ‘Threat Center’ page to see it updated in the ‘threat card’ list?

Why is my violation alert not showing in real time?

Can I set a specific time for receiving policy violation notifications?

Do compliance and DLP policies scan items that are in the Trash, Recycle Bin, or Deleted Items?

Do you scan the content of attachments in emails during scans?

How can I remove words from policies to reduce false positives?

How to check suspicious login activity?

Why am I getting an alert for a violation that happened a few months ago?

How to search for a Google Drive (or OneDrive) document in a domain using the SysCloud application?

How are the access levels set for third-party apps in the SysCloud application?

How to check failed/suspicious login attempts?

What are the types of policy actions available for Google Drive (or OneDrive) violations?

How to avoid/reduce false-positive alerts?

Why am I unable to preview a violation email?

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