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Why am I unable to preview a violation email?
If you are unable to preview an email with violations, it could be due to these reasons:
- The email might have been deleted.
- You might have exceeded the Google API quota limit for the day. You have to wait for 24 hours for the API quota limit to be reset by Google.
- The application might not have been able to access the user’s email data due to permission issues.
Note:
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- Google has limits on the number of API requests allocated for an application. The API quota error occurs when the API quota allotted for each application gets exhausted.
- If you are an Office 365 user, and you are unable to preview an email flagged for policy violation, please contact us at helpdesk@syscloud.com.