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How to avoid/reduce false-positive alerts?

You can minimize false-positive alerts by selecting to receive notifications only for high-risk violations.

Follow these steps to adjust the notification alerts setting:

  • Log in to SysCloud with your account credentials.

    Login to SysCloud
  • Click on the policy card on the Threat Center page.
  • Click “NOTIFICATION SETTINGS.”

    Notification Settings-1
  • Under the “Email alerts settings for administrators,” select “High risk” for “Incident notifications.”

    Incident Notifications
  • Click “UPDATE” to update the settings.

    Update the policy
  • Repeat the steps for any other policy if needed.