Skip to content
English
  • There are no suggestions because the search field is empty.

You might encounter the error message “Unable to restore file due to suspended user account” in the Backup Archives (Limitations tab).

This is a cloud limitation.

Error Message: File Owner suspended in Google Workspace.

The Google Drive file restore failed because the destination user's account has been suspended. Google API doesn’t provide a response for data of suspended users in Google Workspace. This is a Google API limitation.

Solution:

Activate the suspended user’s account in Google Workspace. To learn how to restore a suspended user, click here.