--- title: "Resolve Google Admin Console restore error: Admin API Access Disabled" description: "Resolve error IF923: Admin API Access Disabled" --- [Skip to content](https://help.syscloud.com/resolve-error-admin-api-access-disabled#main-content) English Show submenu for translations [Create Ticket](https://help.syscloud.com/kb-tickets/new?hsLang=en) ![Untitled design (1)-Aug-01-2022-12-37-27-80-PM.png\]](https://help.syscloud.com/hs-fs/hubfs/Untitled%20design%20(1)-Aug-01-2022-12-37-27-80-PM.png?height=40&name=Untitled%20design%20(1)-Aug-01-2022-12-37-27-80-PM.png) - [Help Center](https://help.syscloud.com/) - [Go to SysCloud](https://www.syscloud.com/) Open main navigation Close main navigation - [Help Center](https://help.syscloud.com/) - [Go to SysCloud](https://www.syscloud.com/) - English Show submenu for translations - [Create Ticket](https://help.syscloud.com/kb-tickets/new) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.syscloud.com/?hsLang=en) 2. [Google Admin Console](https://help.syscloud.com/google-admin-console?hsLang=en) 3. [Errors](https://help.syscloud.com/google-admin-console?hsLang=en#errors) # Resolve Google Admin Console restore error: Admin API Access Disabled ## The operation failed because API access is disabled for the Google Workspace account. ***Applies to:** Any affected Google Admin Console object*  **What this error means** Your organization's settings prevent applications from using Google's Admin APIs, which SysCloud needs in order to read and restore your Admin Console data.   **Why this error occurs** Google lets an organization control which applications may access its Workspace data through the Admin APIs. With that access switched off, or with SysCloud blocked, no request SysCloud makes can succeed.  **Resolution** You need the Service Settings privilege for these steps. 1. In the Google Admin console, go to **Menu \> Security \> Access and data control \> API controls**. ![](https://help.syscloud.com/hs-fs/hubfs/image-png-Sep-24-2026-08-59-50-9537-AM.png?width=1567&height=747&name=image-png-Sep-24-2026-08-59-50-9537-AM.png) 2. Under **App access control**, find SysCloud in the list of connected apps and confirm its access is set to **Trusted**. If it is set to **Blocked**, change it to **Trusted**. *\[Confirm against the live console — see note above.\]* ![](https://help.syscloud.com/hs-fs/hubfs/image-png-Sep-24-2026-09-00-27-3959-AM.png?width=1569&height=757&name=image-png-Sep-24-2026-09-00-27-3959-AM.png) 3. Save the change and allow a few minutes for it to take effect. 4. Initiate the restore again. ***Note:** Google's records of app access can take up to 48 hours to refresh, so the app list may not immediately reflect a change you just made.*   **Verify the resolution** In **Security \> Access and data control \> API controls**, confirm SysCloud's access is **Trusted**, then confirm the restore finishes without error IF923.   ![](https://help.syscloud.com/hubfs/image-png-Sep-24-2026-08-59-50-9537-AM.png)   **If the error continues** Confirm the change was made in the same Google Workspace account the restore targets. 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