---
title: "Google Admin Console Temporary Limitation: Google Internal Error"
description: "Resolve error AP1030: Temporary Google Internal Error"
---

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# Google Admin Console Temporary Limitation: Google Internal Error

## The restore failed because Google encountered a temporary internal error while processing the request.

***Applies to:** Org units (observed); can affect any directory object*

 **What this error means**

Google temporarily could not process the request; the customer's configuration is not necessarily at fault.

 **Why this error occurs**

Google's service returned an internal error instead of completing the request. This is a fault on Google's side, not in your account or in the restore. It is usually short-lived, and the same request often succeeds a few minutes later.

 **Resolution**

1. Wait a few minutes before doing anything. These errors usually clear on their own.
2. Check the [Google Workspace Status Dashboard](https://www.google.com/appsstatus/dashboard/) for a reported incident affecting your services. If one is open, wait for Google to resolve it.
3. Initiate the restore again for the failed objects.
4. Avoid running several large restores at the same time while the problem continues.
5. If the same objects keep failing for more than 30 minutes, contact support.

 **Verify the resolution**

Confirm that the affected objects complete successfully when you run the restore again.

 **If the error continues**

If the same objects fail repeatedly for more than 30 minutes, [contact SysCloud Support](https://help.syscloud.com/kb-tickets/new?hsLang=en) with the error code, job ID, affected objects, and timestamps. If you contact Google Workspace Support directly, they will also ask for your customer ID and the failure window. 

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