How can I restore my Microsoft 365 data at a user level from the SysCloud backup archives? (K-12)

Follow the steps below to restore Microsoft 365 data for an individual user from the old version of the SysCloud backup application:

Step 1: Log in to SysCloud Backup Application with your credentials.

Step 2: Click “Backup” → “Archive & Restore.”

Step 3: Select the username of the account you want to restore.

Step 4: Select the service for the user:

Step 5: Click “Restore”→“All.”

Step 6: Click “Restore.”

You can change the email id here if you want to restore the data to another user (cross-user restore) – this is applicable only if you are a super admin.
Check the “Check to restore a file with share permission” option if you want to retain sharing permissions on the restored files – this is applicable only for Drive and OneDrive applications.

Step 7: Click “Yes.”

Step 8: Repeat the procedure for all the services.

You can restore only one service at a time.
You cannot restore archived data into a user account on a different domain. You can only restore data to a user in the same domain.
As an admin, you can turn on self-service restore for the “Backup” module.

Click “Setup”→“Settings”→“End-User Access.”
Toggle Backup to “ON” at the domain level, user level, or organization unit level.
Click “Yes.”

To test out the restores, we recommend the following:

Use a temporary new user account as the destination account: To ensure that the restored version does not overwrite the current version of a file.
Check the option “Create a new folder/label for restore” for Drive/email restores: To filter and easily access the restored files/emails.