--- title: How can I restore my Microsoft 365 data at a user level from the SysCloud backup archives? (K-12) description: Follow the steps below to restore Microsoft 365 data for an individual user from the old version of the SysCloud backup application:  --- [Skip to content](https://help.syscloud.com/what-qhow-can-i-restore-my-microsoft-365-data-at-a-user-level-from-the-syscloud-backup-archives-k-12-uestion-is-your-article-answering#main-content) English Show submenu for translations [Create Ticket](https://help.syscloud.com/kb-tickets/new?hsLang=en) ![Untitled design (1)-Aug-01-2022-12-37-27-80-PM.png\]](https://help.syscloud.com/hs-fs/hubfs/Untitled%20design%20(1)-Aug-01-2022-12-37-27-80-PM.png?height=40&name=Untitled%20design%20(1)-Aug-01-2022-12-37-27-80-PM.png) - [Help Center](https://help.syscloud.com/) - [Go to SysCloud](https://www.syscloud.com/) Open main navigation Close main navigation - [Help Center](https://help.syscloud.com/) - [Go to SysCloud](https://www.syscloud.com/) - English Show submenu for translations - [Create Ticket](https://help.syscloud.com/kb-tickets/new) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.syscloud.com/?hsLang=en) 2. [K-12 Security & Compliance](https://help.syscloud.com/k-12-security-compliance?hsLang=en) 3. [Microsoft 365 security and compliance](https://help.syscloud.com/k-12-security-compliance?hsLang=en#microsoft-365-security-and-compliance) # How can I restore my Microsoft 365 data at a user level from the SysCloud backup archives? (K-12) Read [How can I restore my Microsoft 365 data at a user level from the SysCloud backup archives? (Turbo UI)](bookmark://_How_can_I) if you are a Turbo UI user. Follow the steps below to restore Microsoft 365 data for an individual user from **the old version** of the SysCloud backup application: **Step 1:**[ Log in](https://app3.syscloud.com/) to SysCloud Backup Application with your credentials. **Step 2:** Click “Backup” → “Archive & Restore.” ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-14-2026-09-52-14-5009-AM.png?width=276&height=489&name=undefined-Jul-14-2026-09-52-14-5009-AM.png) **Step 3:** Select the username of the account you want to restore. ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-14-2026-09-52-18-3239-AM.png?width=670&height=286&name=undefined-Jul-14-2026-09-52-18-3239-AM.png) **Step 4: **Select the service for the user: - Outlook - OneDrive - People - Calendar - SharePoint ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-14-2026-09-52-15-7003-AM.png?width=670&height=43&name=undefined-Jul-14-2026-09-52-15-7003-AM.png) **Step 5:** Click “Restore”→“All.” ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-14-2026-09-52-17-5957-AM.png?width=670&height=534&name=undefined-Jul-14-2026-09-52-17-5957-AM.png) **Step 6:** Click “Restore.” ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-14-2026-09-52-16-3881-AM.png?width=670&height=72&name=undefined-Jul-14-2026-09-52-16-3881-AM.png) 1. You can change the email id here if you want to restore the data to another user (cross-user restore) – this is applicable only if you are a super admin. 2. Check the “Check to restore a file with share permission” option if you want to retain sharing permissions on the restored files – this is applicable only for Drive and OneDrive applications. **Step 7:** Click “Yes.” ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-14-2026-09-52-17-0304-AM.png?width=670&height=222&name=undefined-Jul-14-2026-09-52-17-0304-AM.png) **Step 8:** Repeat the procedure for all the services. 1. You can restore only one service at a time. 2. You cannot restore archived data into a user account on a different domain. You can only restore data to a user in the same domain. 3. As an admin, you can turn on self-service restore for the “Backup” module.   - Click “Setup”→“Settings”→“End-User Access.”  ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-14-2026-09-57-10-6664-AM.png?width=414&height=435&name=undefined-Jul-14-2026-09-57-10-6664-AM.png)  - Toggle Backup to “ON” at the domain level, user level, or organization unit level. ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-14-2026-09-52-18-0195-AM.png?width=670&height=354&name=undefined-Jul-14-2026-09-52-18-0195-AM.png) - Click “Yes.” ![](https://help.syscloud.com/hs-fs/hubfs/undefined-Jul-14-2026-09-52-17-3324-AM.png?width=670&height=220&name=undefined-Jul-14-2026-09-52-17-3324-AM.png)   To test out the restores, we recommend the following: - **Use a temporary new user account as the destination account: **To ensure that the restored version does not overwrite the current version of a file. - **Check the option “Create a new folder/label for restore” for Drive/email restores: **To filter and easily access the restored files/emails.  - 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