What Slack data categories does eDiscovery support?

SysCloud eDiscovery for Slack supports search across backed-up Slack communication and file data. When eDiscovery is enabled for Slack in a backup job, SysCloud indexes the selected Slack data so that it can be searched later from eDiscovery.

Supported Slack data categories

Slack data category	Description
Slack channels	Public or private Slack channel data backed up by SysCloud can be indexed for eDiscovery searches.
Direct messages (Direct Messages)	Slack direct message conversations backed up by SysCloud can be included in eDiscovery indexing.
Threads	Threaded replies within Slack conversations can be searched when the thread data is backed up and indexed.
Files	Files shared in Slack can be included in eDiscovery searches based on the enabled search type and indexed file data.

Search support

SysCloud eDiscovery supports two types of indexing for Slack data:

Search type	What it does
Metadata search	Indexes Slack data attributes for future eDiscovery searches.
Content search	Indexes the actual content of Slack messages, threads, and supported file data so that the content can be searched later.

eDiscovery must be enabled for Slack in the backup job for Slack data to be searchable.
Only backed up and indexed Slack data will be available in eDiscovery search results.
File search availability depends on the file data indexed by SysCloud during backup.