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K-12 Security & Compliance
Get started with Turbo backup
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Account creation
Create and configure backup jobs
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Google Workspace
Setup Google Workspace backup
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Sync
Google Classroom
Setup Google Classroom backup
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Microsoft 365
Setup Microsoft 365 backup
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Slack
Setup Slack backup
Slack Backup archives
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Resolve Slack errors
QuickBooks Online
Setup QuickBooks Online backup
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Xero
Backup archives
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Setup Xero backup
HubSpot
Setup HubSpot backup
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Salesforce
Setup Salesforce backup
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Box
Setup backup
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Security & Compliance
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Manage subscription (Turbo backup)
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Manage Licenses (Turbo backup)
Manage Licenses (Legacy backup)
Billing FAQs
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Manage admin roles
Admin roles (Turbo backup)
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Security
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K-12 Security & Compliance
General
Google Workspace security and compliance
Microsoft 365 security and compliance
Google Drive Encryption
Uncategorized
Shopify
Setup backup
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Help Center
K-12 Security & Compliance
Get started with Turbo backup
General
Account creation
Create and configure backup jobs
Connect clouds
Configure backup
Manage archives
Cloud Connection
Notification Center
Settings
Manage Legacy backup
General
SysCloud application
Backup archives
Error messages
Google Workspace
Setup Google Workspace backup
Backup archives
Restore
Export
Errors
Sync
Google Classroom
Setup Google Classroom backup
Backup archives
Restore
Export
Microsoft 365
Setup Microsoft 365 backup
Backup archives
Restore
Export
Errors
Sync
Slack
Setup Slack backup
Slack Backup archives
Restore Slack data
Export Slack data
Resolve Slack errors
QuickBooks Online
Setup QuickBooks Online backup
Backup archives
Restore
Export
Xero
Backup archives
Export
Setup Xero backup
HubSpot
Setup HubSpot backup
Backup archives
Restore
Export
Errors
Salesforce
Setup Salesforce backup
Backup archives
Restore
Errors
Box
Setup backup
Restore Box Data
Resolve errors
Export
Sky - AI Copilot
Add-ons
Turbo backup
Archiver
Data change insights
Security & Compliance
eDiscovery
Ransomware
Resolve errors
Partner Portal
Subscription and payments
Manage subscription (Turbo backup)
Manage subscription (Legacy backup)
Manage Licenses (Turbo backup)
Manage Licenses (Legacy backup)
Billing FAQs
US sales tax FAQs
Manage admin roles
Admin roles (Turbo backup)
Manage account
Security
Manage account
Manage users
Manage domains
Backup
K-12 Security & Compliance
General
Google Workspace security and compliance
Microsoft 365 security and compliance
Google Drive Encryption
Uncategorized
Shopify
Setup backup
Restore
Export
Cookie consent
K-12 Security & Compliance
Learn how to create and manage security and compliance policies, check for policy violations, and raise an exception for a policy violation.
General
What happens when I click on a violation notification in the email sent by SysCloud?
How to create and manage the ransomware policy?
If there is a chat violation, is it possible to identify the recipient of the chat messages?
How to add users to a policy notification email list?
How do I create a policy to scan Shared drives (Team Drive)?
How to check policy violation content in document/email?
How do I create a policy that monitors the email activity of a specific user?
How can I check the Apps Firewall scan report?
How to avoid/reduce false-positive alerts?
How do I create a custom admin role?
How are the access levels set for third-party apps in the SysCloud application?
How to create a policy that checks OneDrive or Google Drive for Social Security number and birth details?
What happens when I click on a violation notification in the email sent by SysCloud?
My customized policy has not flagged or quarantined violations. What should I do?
How to download Google Drive (or OneDrive) Sharing Insights for a user from the SysCloud application?
Can I set a specific time for receiving policy violation notifications?
How to check user activity through the SysCloud application?
Why is my violation alert not showing in real time?
Why am I getting an alert for a violation that happened a few months ago?
How to check violations committed by a specific user in the domain?
How do I check the progress of a policy scan?
How to avoid/reduce false-positive alerts?
Why does the order of policy cards displayed in the Threat Center change?
Can I exclude certain file types from being backed up? (Google Drive or OneDrive)?
Why am I unable to preview a violation email?
Do you offer any discounts on the SysCloud subscription plan for educational institutions?
Cancel SysCloud Security & Compliance Subscription
After marking an incident as ‘false positive’, do I have to refresh the ‘Threat Center’ page to see it updated in the ‘threat card’ list?
Do compliance and DLP policies scan items that are in the Trash, Recycle Bin, or Deleted Items?
How can I remove words from policies to reduce false positives?
Why am I not able to preview a violation document?
How to search for a Google Drive (or OneDrive) document in a domain using the SysCloud application?
How do I take action on policy violations?
How to check suspicious login activity?
What are the types of policy actions available for Google Drive (or OneDrive) violations?
How do I set up an owner scope template for polices?
How do I subscribe to the daily summary report email?
How long does it take for a policy to be activated?
Do you scan the content of attachments in emails during scans?
How do I find out the name of a policy violator using the Google Drive (or OneDrive) document in which the violation had occurred?
Why am I not getting any email alerts for policy violations?
How can I modify the limit on the number of daily email alerts from the SysCloud application?
How to check failed/suspicious login attempts?
How to prevent the document owner (policy violator) from receiving email notifications?
How do I check documents shared with people outside my domain?
Can I have a brief description of the SysCloud policy templates?
How to create a custom DLP policy with Regex?
How to create a sensitive content DLP policy with Custom Regex in SysCloud?
See more
Google Workspace security and compliance
Is it possible to check the Chrome browsing history of users?
Does SysCloud monitor Google Team Drive as well as Google Drive?
Where will I find my violations?
Do you cover New Sites in G Suite for policy violations?
Where can I find my policy violations?
How to raise an exception for a violation?
How do I create a Web Filter policy?
How to create and manage the phishing policy for Gmail?
Why are chat message violations not flagged by the threat policies?
Is it possible to check the browsing history of users?
How to install the SysCloud Web Filter on a Chromebook?
How do I create an Apps Firewall Policy?
How do I check web filter violations?
Why are my Student Safety policies disabled?
See more
Microsoft 365 security and compliance
Office 365
How to raise an exception for a policy violation?
Where will I find my policy violations?