What is OU sync and how do I initiate it?

Follow the steps below to initiate Teams sync: 

Step 1: Navigate to the Settings icon and click “Cloud Connection Center” from the dropdown menu. 

Step 2: In the Cloud Connection Center, click the pencil icon next to the cloud. 

Step 3: In the Connection Status pop-up, select the account for which you want to perform the Org unit sync. Click the "Sync” button and select “OU Sync” to sync the Microsoft Teams of the account. 

Note: Org Unit sync is carried out on an account level regardless of whether you perform it for a specific domain or the entire account.