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Restore a Box user account

Follow the steps to restore Box user

    Steps:

    1. Log in to the SysCloud backup application.
    2. From the top navigation menu, click Archives.

        

    3. From the left-side cloud navigation bar, select Box.

        

    4. Select the required Box account.

        

      Restore a full Box user account: Use this option to restore all backed-up Box data for a specific user.
    5. In the Box archive view, select the user whose Box data you want to restore.

        
    6. Click Restore.

        

    7. In the Restore - User level window, verify the selected user.

        

    8. Verify the snapshot date and time. This determines the backup version from which the user’s Box data will be restored. By default, the latest timestamp is selected.

        

      For a Point in time, Click the snapshot date. Select the specific date for both From & To dates. Then click Apply.
        
      Please note that if you select a range of dates, the latest file across all file versions that fall within your selected timeframe, will be displayed.

    9. In the Restore to field, select the Box user account where the data should be restored.
      By default, SysCloud may show the original user account. You can change this to another available Box user account if required to perform a cross user restore.

        

    10. Under Restore options, select the required options:
       Restore option   Use this when  
       Create a new folder for restore   This will restore the files to a new folder named Syscloud_Restore_TIMESTAMP. This helps avoid mixing restored data with existing Box data  
       Restore with Collaborations   This will restore the files with all the shared permissions and access  
       Restore with Comments    This will restore the files, and the associated box comments  

        
    11. Optional: Add a comment in the Add comment field. This comment will be shown in the restore report.

        

    12. Click Restore.

        

    13. The Restore progress can be viewed in Reports > Restore Reports. In case of error or failure, you can click on the count under the Items count column to check Errors and Limitations.