Restore a Box user account

Locate the user in the backup archive, choose the snapshot version and select to restore to the same user/ different user.

Follow the steps to restore Box user

• Step 1: Log in to SysCloud application using your admin credentials. 

Locate and select the user

• Step 2: Click on Archives and select Box from the Backup and Restore drop down. 
  

• Step 3: Select the account to navigate to the user archives. Use the search bar and filters to locate the user quickly.

• Step 4: Select the check boxes to choose the user and click the Restore button. A restore popup will open up with advanced restore options.

Note: You can only restore one user at a time.

Advanced restore options

• Step 5: Select the backup snapshot version you want to restore. 
  
• Step 6: Choose the user your want to restore the data to. You can restore the file(s) to the owner or to a different user. 

• Step 7: Choose the appropriate restore options, add comments on the restore for your reference(optional).

• Step 8: Finally, select the Restore button to begin the restore.
  

Track the restore progress

• Step 9: Click the Restore report button in the restore notification to view your restore progress.