Restore Box Data

Restore Box folder(s)

Locate the folder(s) in the backup archive, choose the snapshot version and select to restore to the same user/ different user.

Follow the steps to restore Box folder(s)

  • Step 1: Log in to SysCloud application using your admin credentials. 

Locate and select the folders

  • Step 2: Click on Archives and select Box from the Backup and Restore drop down. 
    Box naviagting to archives
  • Step 3: Folders are part of an user's backup archives. To locate a folder, select the account > select the user and then navigate to the users' folders.

    Expand the folders in the left-panel to view all sub-folders.

    ScreenShot Tool -20240314013635
  • Step 4: Select the check boxes to choose the folders and click the Restore button. A restore popup will open up with advanced restore options.
    ScreenShot Tool -20240314013855

Advanced restore options

  • Step 5: Select the backup snapshot version you want to restore.
    ScreenShot Tool -20240315024759 (1)
  • Step 6: Choose the user you want to restore the folder(s) to. You can restore the folder(s) to the owner or to a different user. 
ScreenShot Tool -20240315024759
  • Step 7: Choose the appropriate restore options, add comments on the restore for your reference(optional).

Restore options

  • Check the Restore with Collaborations option to restore all the files with folder structure and sharing permissions intact. (Sharing permissions are only backed up at file-level as the folder permissions are inherited by the files)
  • Check overwrite records to overwrite an existing folder with the version you are restoring. 
    Check Create a new folder for restore to restore as new folders.
  • Check Restore with Comments to restore any box comments attached to the files.

  • Step 8: Finally, select the Restore button to begin the restore.
    ScreenShot Tool -20240315024759 (2)

Track the restore progress

  • Step 9: Click the Restore report button in the restore notification to view your restore progress.

ScreenShot Tool -20240315025600