General
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      3. General

      Why does SysCloud need administrator credentials to create an account?

      • SysCloud requires admin credentials to run the backup as we access data of the entire org/workspace/account/users.
      • Without admin credentials, SysCloud will be unable to offer automated cloud backup for all users/entities.
      • Many of the applications backed up by SysCloud such as SharePoint or QuickBooks have data that belong to a group of users.

      Below are the admin credentials required for the clouds we backup:

       
      Cloud Admin credentials required
      Google Workspace Super administrator
      Microsoft 365 Global administrator
      Slack Primary owner / Org owner
      HubSpot Super administrator
      QuickBooks Online
      Primary administrator

       

      Note: SysCloud backup is for only businesses and institutions. It is not meant for backing up personal data.