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Get started with Turbo backup
Turbo backup vs Legacy backup
Get started with Turbo backup
General
Account creation
Create and configure backup jobs
Connect clouds
Manage archives
Manage Legacy backup
General
SysCloud application
Installation
Backup archives
Settings
Error messages
Restore
Google Workspace
Setup Google Workspace backup
Backup archives
Restore
Export
Errors
Sync
Google Classroom
Setup Google Classroom backup
Backup archives
Restore
Export
Microsoft 365
Setup Microsoft 365 backup
Backup archives
Restore
Export
Errors
Sync
Slack
Setup Slack backup
Slack Backup archives
Restore Slack data
Export Slack data
Resolve Slack errors
QuickBooks Online
Setup QuickBooks Online backup
Backup archives
Restore
Export
HubSpot
Setup HubSpot backup
Backup archives
Restore
Export
Errors
Salesforce
Backup archives
Restore
Errors
Box
Setup backup
Restore Box Data
Resolve errors
Export
Sky - AI Copilot
Backup Data Insights
Turbo backup
Advanced ransomware recovery
Partner Portal
Subscription and payments
Manage subscription (Turbo backup)
Manage subscription (Legacy backup)
Manage Licenses (Turbo backup)
Manage Licenses (Legacy backup)
Billing FAQs
US sales tax FAQs
Manage admin roles
Admin roles (Turbo backup)
Admin roles (Legacy backup)
Manage account
Security
Manage account (Legacy backup)
Manage users (Legacy backup)
Manage domains (Legacy backup)
K-12 Security & Compliance
General
Google Workspace security and compliance
Microsoft 365 security and compliance
Google Drive Encryption
Xero
Shopify
Setup backup
Restore
Export
Back to home
Help Center
Get started with Turbo backup
Turbo backup vs Legacy backup
Get started with Turbo backup
General
Account creation
Create and configure backup jobs
Connect clouds
Manage archives
Manage Legacy backup
General
SysCloud application
Installation
Backup archives
Settings
Error messages
Restore
Google Workspace
Setup Google Workspace backup
Backup archives
Restore
Export
Errors
Sync
Google Classroom
Setup Google Classroom backup
Backup archives
Restore
Export
Microsoft 365
Setup Microsoft 365 backup
Backup archives
Restore
Export
Errors
Sync
Slack
Setup Slack backup
Slack Backup archives
Restore Slack data
Export Slack data
Resolve Slack errors
QuickBooks Online
Setup QuickBooks Online backup
Backup archives
Restore
Export
HubSpot
Setup HubSpot backup
Backup archives
Restore
Export
Errors
Salesforce
Backup archives
Restore
Errors
Box
Setup backup
Restore Box Data
Resolve errors
Export
Sky - AI Copilot
Backup Data Insights
Turbo backup
Advanced ransomware recovery
Partner Portal
Subscription and payments
Manage subscription (Turbo backup)
Manage subscription (Legacy backup)
Manage Licenses (Turbo backup)
Manage Licenses (Legacy backup)
Billing FAQs
US sales tax FAQs
Manage admin roles
Admin roles (Turbo backup)
Admin roles (Legacy backup)
Manage account
Security
Manage account (Legacy backup)
Manage users (Legacy backup)
Manage domains (Legacy backup)
K-12 Security & Compliance
General
Google Workspace security and compliance
Microsoft 365 security and compliance
Google Drive Encryption
Xero
Shopify
Setup backup
Restore
Export
Get started with Turbo backup
New to Turbo backup? Learn how to connect your clouds and start a backup job with SysCloud.
Why is my cloud disconnected?
What's new in Turbo UI?
What is included in SysCloud's exclusive 1-year free backup offer?
General
Why am I not able to view user archives
How to view your SysCloud backup archives
Why do certain files fail to restore or not available for export?
How do I search for an email/document in the SysCloud backup archives?
How can I remove users with zero data (0B) stored in SysCloud to free up license slots?
Why can’t I find some emails/files/records in the backup archives?
How to use the smart navigation?
How to edit a backup job in the SysCloud backup application
What are backup trends?
How to check the restore status in the SysCloud backup application
How to unpause a backup job in the SysCloud backup application
How to enable pop-ups in your browser?
What are the different retention types offered in the SysCloud backup product?
How to check the export status in the SysCloud backup application
See more
Account creation
How to set-up a SysCloud account as an administrator?
What are different ways to sign up for SysCloud?
What should I do when the message says, “An account already created for your domain”?
How to set-up a SysCloud account if you are not an administrator?
I forgot my password to login into SysCloud. How do I retrieve my account?
Didn’t receive the OTP? What can be done?
What should I do when the message says ‘An account with this email id already exists’?
Sign-up with Google/Microsoft failed. What are the next steps?
See more
Create and configure backup jobs
How to set up QuickBooks Online backup
How to set up Google Workspace backup
How to set up Google Classroom backup
How to set retention period in the SysCloud backup application?
How to backup only SharePoint and Team sites in my domain
How to back up Google shared drives using the SysCloud backup application?
How to set up Slack backup
How to set up Salesforce backup
How to set up HubSpot backup
How to set up Microsoft 365 backup
What is a backup job?
Why are some entities missing from the backup “Scope” menu?
See more
Connect clouds
How can I connect my Google Workspace account to the SysCloud backup application?
Why should I connect the cloud first to purchase SysCloud licenses for Slack and Salesforce?
How to connect QuickBooks Online company to SysCloud backup?
How to connect a Slack workspace to the SysCloud backup application?
How to connect a Salesforce organization to the SysCloud backup application?
What happens if I disconnect a cloud?
See more
Manage archives
Why are my archives taking time to load?