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Help Center

Get started with Turbo backup

Get started with Turbo backup

New to Turbo backup? Learn how to connect your clouds and start a backup job with SysCloud.

Why is my cloud disconnected?

What's new in Turbo UI?

What is included in SysCloud's exclusive 1-year free backup offer?

Why is the cloud not showing when I enable the add-on?

General

Why am I not able to view user archives

How to view your SysCloud backup archives

Why do certain files fail to restore or not available for export?

How do I search for an email/document in the SysCloud backup archives?

How can I remove users with zero data (0B) stored in SysCloud to free up license slots?

Why can’t I find some emails/files/records in the backup archives?

How to use the smart navigation?

How to edit a backup job in the SysCloud backup application

What are backup trends?

How to check the restore status in the SysCloud backup application

How to unpause a backup job in the SysCloud backup application

How to enable pop-ups in your browser?

What are the different retention types offered in the SysCloud backup product?

How to check the export status in the SysCloud backup application

How to check the status of items dismissed in the SysCloud backup application?

How to check the status for items marked as true positive in the SysCloud backup application?

How to check the archive status in the SysCloud backup application?

Can I search for and restore individual files or groups of files?

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Account creation

How to set-up a SysCloud account as an administrator?

What are different ways to sign up for SysCloud?

What should I do when the message says, “An account already created for your domain”?

How to set-up a SysCloud account if you are not an administrator?

I forgot my password to login into SysCloud. How do I retrieve my account?

Didn’t receive the OTP? What can be done?

What should I do when the message says ‘An account with this email id already exists’?

Sign-up with Google/Microsoft failed. What are the next steps?

How to Sign Up with Xero?

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Create and configure backup jobs

How to set up HubSpot backup

How to set up Salesforce backup

How to set up QuickBooks Online backup

How to set up Slack backup?

How to set up Microsoft 365 backup

How to set up Google Workspace backup in the SysCloud backup application?

How to set up Google Classroom backup

How to set retention period in the SysCloud backup application?

How to backup only SharePoint and Team sites in my domain

How to back up Google shared drives using the SysCloud backup application?

What is a backup job?

Why are some entities missing from the backup “Scope” menu?

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Connect clouds

How can I connect my Google Workspace account to the SysCloud backup application?

Why should I connect the cloud first to purchase SysCloud licenses for Slack and Salesforce?

How to connect QuickBooks Online company to SysCloud backup?

How to connect a Slack workspace to the SysCloud backup application?

How to connect a Salesforce organization to the SysCloud backup application?

What happens if I disconnect a cloud?

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Manage archives

Why are my archives taking time to load?

How do I restore a file along with its revision history?