Why am I not able to download exported files?

If you are unable to download exported files, it could be due to one of these reasons:

1. Download limit: If you exceeded your download limit, you will not be able to export the files. If you have exceeded your download limit, contact sales@syscloud.com to upgrade.
2. Server issues: There could be server issues like internal server error, connectivity problem or server load issues. Try exporting the files after some time.
3. Delay in creating download link: Generating the link for downloading the files depend on file size and number of files. 

Note:

• If the number of files is large (maximum 10,000 files),  it will be split into batches for download.
• If some of the files fail to export, the application will retry to export the failed items before completing the process.