General

How do I make sure that everything beyond three months is backed up for all of our user accounts?

Follow these steps to set the retention period for the backup archives:

  1. Log in to the SysCloud Application.
  2. Click “Backup”→“Settings”→“Backup settings.”

    Backup settings-1
  3. Scroll down till you reach the “Storage & Retention” section and choose the retention period for the type of data: Email (Gmail or Outlook), Drive (Google Drive or OneDrive), and Calendar.

    Storage & Retention

Note: You can also set backup settings at the user level or the Organizational Unit level by following these steps:

  1. Click “Backup”→“Settings”→“Manage Users.”

    start backup issue_manage users
  2. Select “USERS” or “ORG UNITS.”
  3. Click on the gear icon beside the username/org unit name.

    gear icon
  4. Under the “Storage & Retention” section, enter the retention period for your data: Email (Gmail or Outlook), Drive (Google Drive or OneDrive), and Calendar.
     Storage & Retention