1. Help Center
  2. K-12 Security & Compliance
  3. Google Workspace security and compliance

Why are chat message violations not flagged by the threat policies?

The chat message violations of a user might not get flagged by our application due to the following reasons:

  1. Exact keyword match (spelling) might not be present in the policy regex pattern.
  2. A user has to send at least one email for the application to begin scanning the user’s email and chat. This is a Google limitation.