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How to export the entire service: Gmail, Drive, Calendar, Sites, or Contact?

Follow these steps to export an entire Google Workspace service archive for a selected user.

Steps

Step 1: Log in to the SysCloud backup application using your credentials.

Step 2: Go to Archives.

  

Step 3: From the cloud navigation bar on the left, select Google Workspace.

  

Step 4: Go to the App archives tab.

  

Step 5: Select the service you want to export. For example:

  • Gmail
  • Google Drive
  • Calendar
  • Contacts
  • Google Sites (Legacy)
      

Step 6: Select the checkbox next to the user whose service archive you want to export.

  

Step 7: Click Export.

  

Step 8: In the Export - App pop-up, select the required snapshot date for Point-in-time export.

  

Step 9: Add a comment, if required. The comment will be shown in the export report.

  

Step 10: Click Export.

  

The export process will be initiated for the selected service archive.

Step 11:View export status: Go to Reports > Export report to check the export status and download the exported data when it is ready. The download link is available for 7 days. The contents will be downloaded in a zipped file.

  

Google Drive and Shared Drive Export formats:

File category Original file formats SysCloud export format
Documents TXT, PDF, DOCX, DOC, XLSX, PPTX, RTF, ODP, ODS, ODT, PBIX Original format
Google-native files Google Docs, Google Sheets, Google Slides Google Docs: DOCXGoogle Sheets: XLSXGoogle Slides: PPTX
Google Forms Google Forms Unsupported
Audio OGG, WAV, MP3 Original format
Video WMV, MP4, MOV, AVI Original format
Images SVG, GIF, PNG, JPG Original format
Other file types SQL, ZIP, EXE, JSON, CSV, XML Original format

The existing folder structure is retained after export.

Gmail, Calendar, and Contacts Export formats:

Google Workspace app Exported data SysCloud export format
Gmail Emails EML
Calendar Calendar events ICS
Contacts Contact records VCF

Gmail attachment export formats:

When Gmail data is exported, emails are exported in EML format with attachments intact. Supported attachments are retained in their original format.

Attachment category Original file formats SysCloud export format
Documents TXT, PDF, DOCX, XLSX, PPTX, Google Docs, Google Sheets, Google Slides Original format
Audio MP3 Original format
Video MP4 Original format
Images PNG, JPG Original format
Other file types ZIP Original format

The time taken to generate the download link depends on the number of items and their size.