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How to export the entire service: Mail (Outlook), Drive (OneDrive), Contact (People), Calendar, or Sites (SharePoint)?

Follow these steps to export an entire application’s data from the SysCloud Backup Application:

Turbo UI

Step 1: Log in to SysCloud using your admin credentials.  

Step 2: Click on “Archives” and select “Microsoft 365” from the Side Navigation Panel.  

Step 3: In the User archives tab, select the checkbox next to the user whose Microsoft 365 app data you want to export, and click Export.

Step 4: In the Export - User level window, review the supported Microsoft 365 apps available for restore.

SysCloud displays the export flow app-wise, such as Calendar, Drive, Mail, Contacts, and Teams Chat. For each app, verify the selected snapshot date and time (click here to learn how to select snapshots), and click Export & proceed to restore that app and move to the next one.

You can view the export status and access the download link from Reports > Export report. The export download link remains active for 7 days. After the link expires, you must initiate the export again to generate a new download link.

App-specific export 

  • Teams Chat export: Teams Chat data is downloaded as a ZIP package. Chat messages and related metadata are exported as CSV files. Files included in the export are retained in their original/native format.

  • OneDrive file export: OneDrive files are downloaded as a ZIP package and retained in their original/native format.

  • Microsoft Calendar export: Microsoft 365 Calendar data is downloaded as a ZIP package. Calendar events are exported in ICS format.

  • Microsoft 365 People export: Microsoft 365 People data is downloaded as a ZIP package. Contact and contact group data are exported as CSV files