What are the features available in the MSP partner portal?

Onboard your customer using the MSP portal: An authorized administrator can onboard customers by generating a unique onboarding link through the portal. For more details on how to add a customer, check out this article.

Upgrade subscription:  Select the customer you would like to upgrade the subscription for. Click on "Upgrade". Enter the required licenses and "Submit" the form. We will reach out to you within 24 hours with the next steps in the upgrade process. 

Update licenses: If you would like to update the licenses during the subscription period, click on "Update subscription". Enter the number of additional licenses you want to purchase. We will reach out to you within 24 hours with the next steps in the upgrade process. 

View dashboard: View the dashboard of all your customers. The dashboard gives a high level overview of how the backups are progressing. You can use the dashboard to monitor the backups of individual customers.  

View archives: You will be redirected to the SysCloud application. You can log in to the application and view your customers' archives and perform restore and export actions.