---
title: File name conflict
description: Restoration of the selected file is conflicted with another item in the same name in the restore destination.
---

[Skip to content](https://help.syscloud.com/file-name-conflict#main-content)

- [English](https://help.syscloud.com/file-name-conflict)
- [日本語](https://help.syscloud.com/ja/file-name-conflict)

English

Show submenu for translations

[Create Ticket](https://help.syscloud.com/kb-tickets/new?hsLang=en)

![Untitled design (1)-Aug-01-2022-12-37-27-80-PM.png\]](https://help.syscloud.com/hs-fs/hubfs/Untitled%20design%20(1)-Aug-01-2022-12-37-27-80-PM.png?height=40&name=Untitled%20design%20(1)-Aug-01-2022-12-37-27-80-PM.png)

- [Help Center](https://help.syscloud.com/)
- [Go to SysCloud](https://www.syscloud.com/)

Open main navigation

Close main navigation

- [Help Center](https://help.syscloud.com/)
- [Go to SysCloud](https://www.syscloud.com/)
- - [English](https://help.syscloud.com/file-name-conflict)
    - [日本語](https://help.syscloud.com/ja/file-name-conflict)
  
  
  
  
  
  
  English
  
  Show submenu for translations
- [Create Ticket](https://help.syscloud.com/kb-tickets/new)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.syscloud.com/?hsLang=en)
2. [Box](https://help.syscloud.com/box?hsLang=en)
3. [Resolve errors](https://help.syscloud.com/box?hsLang=en#resolve-errors)

# File name conflict

## Restoration of the selected file is conflicted with another item in the same name in the restore destination.

The item SysCloud is attempting to restore already exists at the destination with the same name, causing a conflict. To address this, SysCloud has retried the restoration after renaming the item to '<item\_name>\_<Date Time in UTC>' to avoid overwriting the existing file.

- [Get started with Turbo backup](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#main-content)
  
  
  
  
  
    - [General](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#general)
    - [Account creation](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#account-creation)
    - [Create and configure backup jobs](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#create-and-configure-backup-jobs)
    - [Connect clouds](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#connect-clouds)
    - [Configure backup](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#configure-backup)
    - [Manage archives](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#manage-archives)
    - [Cloud Connection](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#cloud-connection)
    - [Notification Center](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#notification-center)
    - [Settings](https://help.syscloud.com/get-started-with-turbo-backup?hsLang=en#settings)
- [Manage Legacy backup](https://help.syscloud.com/manage-legacy-backup?hsLang=en#main-content)
  
  
  
  
  
    - [General](https://help.syscloud.com/manage-legacy-backup?hsLang=en#general)
    - [SysCloud application](https://help.syscloud.com/manage-legacy-backup?hsLang=en#syscloud-application)
    - [Backup archives](https://help.syscloud.com/manage-legacy-backup?hsLang=en#backup-archives)
    - [Error messages](https://help.syscloud.com/manage-legacy-backup?hsLang=en#error-messages)
- [Google Workspace](https://help.syscloud.com/google-workspace?hsLang=en#main-content)
  
  
  
  
  
    - [Setup Google Workspace backup](https://help.syscloud.com/google-workspace?hsLang=en#setup-google-workspace-backup)
    - [Google Admin Console](https://help.syscloud.com/google-workspace?hsLang=en#google-admin-console)
    - [Google Chat](https://help.syscloud.com/google-workspace?hsLang=en#google-chat)
    - [Backup archives](https://help.syscloud.com/google-workspace?hsLang=en#backup-archives)
    - [Restore](https://help.syscloud.com/google-workspace?hsLang=en#restore)
    - [Export](https://help.syscloud.com/google-workspace?hsLang=en#export)
    - [Errors](https://help.syscloud.com/google-workspace?hsLang=en#errors)
    - [Sync](https://help.syscloud.com/google-workspace?hsLang=en#sync)
    - [Cloud connection](https://help.syscloud.com/google-workspace?hsLang=en#cloud-connection)
- [Google Classroom](https://help.syscloud.com/google-classroom?hsLang=en#main-content)
  
  
  
  
  
    - [Setup Google Classroom backup](https://help.syscloud.com/google-classroom?hsLang=en#setup-google-classroom-backup)
    - [Backup archives](https://help.syscloud.com/google-classroom?hsLang=en#backup-archives)
    - [Restore](https://help.syscloud.com/google-classroom?hsLang=en#restore)
    - [Export](https://help.syscloud.com/google-classroom?hsLang=en#export)
- [Microsoft 365](https://help.syscloud.com/microsoft-365?hsLang=en#main-content)
  
  
  
  
  
    - [Setup Microsoft 365 backup](https://help.syscloud.com/microsoft-365?hsLang=en#setup-microsoft-365-backup)
    - [Backup archives](https://help.syscloud.com/microsoft-365?hsLang=en#backup-archives)
    - [Restore](https://help.syscloud.com/microsoft-365?hsLang=en#restore)
    - [Export](https://help.syscloud.com/microsoft-365?hsLang=en#export)
    - [Errors](https://help.syscloud.com/microsoft-365?hsLang=en#errors)
    - [Sync](https://help.syscloud.com/microsoft-365?hsLang=en#sync)
- [Slack](https://help.syscloud.com/slack?hsLang=en#main-content)
  
  
  
  
  
    - [Setup Slack backup](https://help.syscloud.com/slack?hsLang=en#setup-slack-backup)
    - [Slack Backup archives](https://help.syscloud.com/slack?hsLang=en#slack-backup-archives)
    - [Restore Slack data](https://help.syscloud.com/slack?hsLang=en#restore-slack-data)
    - [Export Slack data](https://help.syscloud.com/slack?hsLang=en#export-slack-data)
    - [Resolve Slack errors](https://help.syscloud.com/slack?hsLang=en#resolve-slack-errors)
- [QuickBooks Online](https://help.syscloud.com/quickbooks-online?hsLang=en#main-content)
  
  
  
  
  
    - [Setup QuickBooks Online backup](https://help.syscloud.com/quickbooks-online?hsLang=en#setup-quickbooks-online-backup)
    - [Backup archives](https://help.syscloud.com/quickbooks-online?hsLang=en#backup-archives)
    - [Restore](https://help.syscloud.com/quickbooks-online?hsLang=en#restore)
    - [Export](https://help.syscloud.com/quickbooks-online?hsLang=en#export)
- [Xero](https://help.syscloud.com/xero?hsLang=en#main-content)
  
  
  
  
  
    - [Backup archives](https://help.syscloud.com/xero?hsLang=en#backup-archives)
    - [Export](https://help.syscloud.com/xero?hsLang=en#export)
    - [Setup Xero backup](https://help.syscloud.com/xero?hsLang=en#setup-xero-backup)
- [HubSpot](https://help.syscloud.com/hubspot?hsLang=en#main-content)
  
  
  
  
  
    - [Setup HubSpot backup](https://help.syscloud.com/hubspot?hsLang=en#setup-hubspot-backup)
    - [Backup archives](https://help.syscloud.com/hubspot?hsLang=en#backup-archives)
    - [Restore](https://help.syscloud.com/hubspot?hsLang=en#restore)
    - [Export](https://help.syscloud.com/hubspot?hsLang=en#export)
    - [Errors](https://help.syscloud.com/hubspot?hsLang=en#errors)
- [Salesforce](https://help.syscloud.com/salesforce?hsLang=en#main-content)
  
  
  
  
  
    - [Setup Salesforce backup](https://help.syscloud.com/salesforce?hsLang=en#setup-salesforce-backup)
    - [Backup archives](https://help.syscloud.com/salesforce?hsLang=en#backup-archives)
    - [Restore](https://help.syscloud.com/salesforce?hsLang=en#restore)
    - [Export](https://help.syscloud.com/salesforce?hsLang=en#export)
    - [Errors](https://help.syscloud.com/salesforce?hsLang=en#errors)
- [Box](https://help.syscloud.com/box?hsLang=en#main-content)
  
  
  
  
  
    - [Setup backup](https://help.syscloud.com/box?hsLang=en#setup-backup)
    - [Restore Box Data](https://help.syscloud.com/box?hsLang=en#restore-box-data)
    - [Resolve errors](https://help.syscloud.com/box?hsLang=en#resolve-errors)
    - [Export](https://help.syscloud.com/box?hsLang=en#export)
- [Sky - AI Copilot](https://help.syscloud.com/sky-ai-copilot?hsLang=en)
- [Add-ons](https://help.syscloud.com/add-ons?hsLang=en#main-content)
  
  
  
  
  
    - [Turbo backup](https://help.syscloud.com/add-ons?hsLang=en#turbo-backup)
    - [Advanced ransomware recovery](https://help.syscloud.com/add-ons?hsLang=en#advanced-ransomware-recovery)
    - [Archiver](https://help.syscloud.com/add-ons?hsLang=en#archiver)
    - [Data change insights](https://help.syscloud.com/add-ons?hsLang=en#data-change-insights)
    - [Security & Compliance](https://help.syscloud.com/add-ons?hsLang=en#security-compliance)
    - [eDiscovery](https://help.syscloud.com/add-ons?hsLang=en#ediscovery)
    - [Ransomware](https://help.syscloud.com/add-ons?hsLang=en#ransomware)
    - [Resolve errors](https://help.syscloud.com/add-ons?hsLang=en#resolve-errors)
- [Partner Portal](https://help.syscloud.com/partner-portal?hsLang=en#main-content)
  
  
  
  
  
    - [Automated onboarding](https://help.syscloud.com/partner-portal?hsLang=en#automated-onboarding)
- [Subscription and payments](https://help.syscloud.com/subscription-and-payments?hsLang=en#main-content)
  
  
  
  
  
    - [Manage subscription (Turbo backup)](https://help.syscloud.com/subscription-and-payments?hsLang=en#manage-subscription-turbo-backup)
    - [Manage subscription (Legacy backup)](https://help.syscloud.com/subscription-and-payments?hsLang=en#manage-subscription-legacy-backup)
    - [Manage Licenses (Turbo backup)](https://help.syscloud.com/subscription-and-payments?hsLang=en#manage-licenses-turbo-backup)
    - [Manage Licenses (Legacy backup)](https://help.syscloud.com/subscription-and-payments?hsLang=en#manage-licenses-legacy-backup)
    - [Billing FAQs](https://help.syscloud.com/subscription-and-payments?hsLang=en#billing-faqs)
    - [US sales tax FAQs](https://help.syscloud.com/subscription-and-payments?hsLang=en#us-sales-tax-faqs)
- [Manage admin roles](https://help.syscloud.com/manage-admin-roles?hsLang=en#main-content)
  
  
  
  
  
    - [Admin roles (Turbo backup)](https://help.syscloud.com/manage-admin-roles?hsLang=en#admin-roles-turbo-backup)
- [Settings](https://help.syscloud.com/settings?hsLang=en#main-content)
  
  
  
  
  
    - [Security](https://help.syscloud.com/settings?hsLang=en#security)
    - [Manage account](https://help.syscloud.com/settings?hsLang=en#manage-account)
    - [Manage users](https://help.syscloud.com/settings?hsLang=en#manage-users)
    - [Manage domains](https://help.syscloud.com/settings?hsLang=en#manage-domains)
    - [Backup](https://help.syscloud.com/settings?hsLang=en#backup)
- [K-12 Security & Compliance](https://help.syscloud.com/k-12-security-compliance?hsLang=en#main-content)
  
  
  
  
  
    - [General](https://help.syscloud.com/k-12-security-compliance?hsLang=en#general)
    - [Google Workspace security and compliance](https://help.syscloud.com/k-12-security-compliance?hsLang=en#google-workspace-security-and-compliance)
    - [Microsoft 365 security and compliance](https://help.syscloud.com/k-12-security-compliance?hsLang=en#microsoft-365-security-and-compliance)
- [Google Drive Encryption](https://help.syscloud.com/google-drive-encryption?hsLang=en)
- [Uncategorized](https://help.syscloud.com/uncategorized?hsLang=en)
- [Shopify](https://help.syscloud.com/shopify?hsLang=en#main-content)
  
  
  
  
  
    - [Setup backup](https://help.syscloud.com/shopify?hsLang=en#setup-backup)
    - [Restore](https://help.syscloud.com/shopify?hsLang=en#restore)
    - [Export](https://help.syscloud.com/shopify?hsLang=en#export)
- [Ransomware](https://help.syscloud.com/ransomware?hsLang=en)
- [Cookie consent](https://help.syscloud.com/cookie-consent?hsLang=en)
- [Google Admin Console](https://help.syscloud.com/google-admin-console?hsLang=en)
- [Microsoft O365](https://help.syscloud.com/microsoft-o365?hsLang=en#main-content)
  
  
  
  
  
    - [Restore](https://help.syscloud.com/microsoft-o365?hsLang=en#restore)
    - [Export](https://help.syscloud.com/microsoft-o365?hsLang=en#export)
    - [Backup Archives](https://help.syscloud.com/microsoft-o365?hsLang=en#backup-archives)

- [Go to SysCloud](https://www.syscloud.com/)
- [Create Ticket](https://www.syscloud.com/support/ticket/)

[![Chill listening crop-3](https://help.syscloud.com/hs-fs/hubfs/Syscloud%20logo@2x-100.jpg?width=116&height=24&name=Syscloud%20logo@2x-100.jpg "Chill listening crop-3")](https://www.syscloud.com/)

SysCloud Help Center

Copyright © 2025, SysCloud Inc.