Restore
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      1. Help Center
      2. Google Workspace
      3. Restore

      How do I start a full account restore for Google Workspace?

      Full account restore is available at a user level. You can restore one user's archive at a time.

      Choose the UI version - Turbo UI | Legacy UI

      Turbo UI

      Step 1: Log in to SysCloud using your admin credentials.  

      Step 2: Click on “Archives” and select Google Workspace from the Backup and Restore dropdown. Select an account and domain from the list to view your archives.  

      Step 3: Navigate to the user archives tab and select the checkbox next to the username.

      Step 4: Click on 'Restore'.

      Step 5: In the restore pop-up screen restore each app with the permissions you need and click on the "Restore & proceed" button to continue restore for the rest of the apps. 

      Legacy UI
      • Log in to SysCloud Backup Application with your credentials.
      • Click “Backup” → “Archive & Restore.”
        Archive and Restore-1
      • Select the username of the account you want to restore.
        View Backup Archive
      • Select the service for the user:
        * MAIL: Gmail
        * DRIVE: Drive
        * CONTACT: Contacts
        * CALENDAR: Calendar
        * SITES: Google Sites    
        Select the services

       

      • Click “Restore”→“All.”
        Restore all-1
      • Click “Restore.”
        Restore-3

        Note:

        1. You can change the email id here if you want to restore the data to another user (cross-user restore) – this is applicable only if you are a super admin.
        2. Check the “Check to restore a file with share permission” option if you want to retain sharing permissions on the restored files – this is applicable only for Drive and OneDrive applications.
      • Click “Yes.”
        Confirm the action
      • Repeat the procedure for all the services.

        Note:

      1. You can restore only one service at a time.

      2. You cannot restore archived data into a user account on a different domain. You can only restore data to a user in the same domain.

      3. As an admin, you can turn on self-service restore for the “Backup” module.

      • Click “Setup”→“Settings”→“End-User Access.”
      End-user access
      • Toggle Backup to “ON” at the domain level, user level, or organization unit level.
        Toggle backup to ON
      • Click “Yes.”
        Enable access to backup app

        Tip:

      To test out the restores, we recommend the following:

      • Use a temporary new user account as the destination account: To ensure that the restored version does not overwrite the current version of a file.
      • Check the option “Create a new folder/label for restore” for Drive/email restores: To filter and easily access the restored files/emails.