How can I restore my Outlook data from the SysCloud backup archives?

Applicable for the Turbo backup version

To restore your Outlook data from the SysCloud backup archives, follow the below steps: 

• Step 1: Log in to SysCloud using your admin credentials. 
• Step 2: Click on “Archives” and select “Outlook” from the Backup and Restore drop-down. 
  
  
• Step 3: Select the user whose Outlook data needs to be restored by clicking the checkbox next to the user account. Click “Restore.”  
  
  

Note: If you need to restore specific emails or folders, click on the user account to go to the Outlook archives for that user. You can either perform a mail-level restore or a folder-level restore. Select one or more emails or folders and click “Restore.”  

• Step 4: In the restore pop-up box, select the snapshot date and time, and select an account to restore the data to. 
  
  

Note: By default, data is restored to the same account from which it was deleted. To perform a cross-user restore, you can select a different account of the same domain. 

• Step 5: To restore deleted mails to a custom folder, click the checkbox next to " Restore to custom folder.” If this option is unchecked, the selected data will be restored to its original location.  
  
  
  Note: When you choose the “Restore to custom folder” option, the application will create a default “Restored on (dd-mm-yy)” folder in your inbox and restore emails under it. 
• Step 6: Add comments to be shown in the restore report (optional) and click on “Restore” to confirm the restore.  
  
  

You can see the restore progress in the restore reports. To access restore reports, navigate to Reports -> Microsoft 365.