How do I restore a folder for a user?

Follow the steps to restore a folder from a user’s backup archive:

Choose the UI version - Turbo UI | Legacy UI

Turbo UI

Step 1: Log in to SysCloud using your admin credentials.  

Step 2: Click on “Archives” and select Microsoft 365 from the Backup and Restore dropdown. Select an account and domain from the list to view your archives.  

Step 3: Navigate to the user archives tab and click on a user name to drill down into their archive. 

Step 4: Select the app and select the checkboxes next to the folders to restore multiple folders together and click "Restore".

Step 5: In the restore pop-up screen select the checkboxes, "Restore all sharing permission" and "Create a new folder for restore" options to restore folders with sharing permissions and folder structure intact.

Legacy UI

  • Log in to SysCloud Backup Application with your credentials.
  • Click “Backup”→“Archive & Restore."
Archive and Restore-1
  • Click on the user whose data you want to restore and select “Drive.”
  • Click on the drop-down icon next to “OneDrive” and select the folders you want to restore.

    Restore Drive Data

Note: You can restore only a folder or both the folder and its subfolders.

  • Click “Restore” and choose “Selected Folder.”

    Restore Selected Folder

The chosen folders will be restored to the user’s OneDrive.

Note:

  1. You will receive a confirmation email after completion of the restore process.
  2. You can restore older versions of files only. Accounts or specific folders cannot be restored to their respective older instances. 
  3. When folders are deleted, they will not be removed from the backup archive – unless you manually delete them from the application. Any new folder added after backup completion will be added to the archive in the next cycle.
  4. The speed of file or folder restore depends on the size, format, and number of files.