How do I restore a Shared Drive (Team Drive)?

Follow these steps to restore a Shared Drive:

Follow the steps below to restore Shared Drive files from the Turbo version of the SysCloud backup application: 

Step 1: Log in to SysCloud using your admin credentials.  

Step 2: Click on “Archives” and select Google Workspace from the Backup and Restore dropdown. 

Step 3: Navigate to the app archives tab and click on 'Shared Drive' to drill down into the archive. 

Step 4: Select the files you want to restore and click the restore button. 

Step 5: In the restore pop-up box, select an account to restore the data and click restore.

Legacy UI

1. Log in to SysCloud Backup Application with your G Suite credentials.
2. Click “Backup” → “Archive & Restore.
   
   
3. Locate the user and select “Drive.”
4. Select the files and folders.
   
   
5. Click “Restore”→“Selected Items.”
   
   

If you are unable to find the option, follow these steps to enable “Shared Drive.”

1. Click “Backup” → “Settings” → “Backup Settings.”
   
   
2. Under the “Data” section, toggle ‘Include Shared Drive” to “ON.”
   
   
3. Click “SAVE SETTINGS.”
   
   

Note:

1. You can also enable Shared Drive at the organizational unit level and user level.
2. When you enable Shared Drive for a user account, it will take about 24 to 36 hours to be activated.