How do I restore a Shared Drive (Team Drive)?

Follow these steps to restore a Shared Drive:

1. Log in to SysCloud Backup Application with your G Suite credentials.
2. Click “Backup” → “Archive & Restore.
   
   
3. Locate the user and select “Drive.”
4. Click on the caret-right icon beside “Shared Drive” to view the shared files and folders.
   
   
5. Select the files and folders.
   
   
6. Click “Restore”→“Selected Items.”
   
   

If you are unable to find the option, follow these steps to enable “Shared Drive.”

1. Click “Backup” → “Settings” → “Backup Settings.”
   
   
2. Under the “Data” section, toggle ‘Include Shared Drive” to “ON.”
   
   
3. Click “SAVE SETTINGS.”
   
   

Note:

1. You can also enable Shared Drive at the organizational unit level and user level.
2. When you enable Shared Drive for a user account, it will take about 24 to 36 hours to be activated.