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How do I restore a Shared Drive (Team Drive)?
Follow these steps to restore a Shared Drive:
Follow the steps below to restore Shared Drive files from the Turbo version of the SysCloud backup application:
Step 1: Log in to SysCloud using your admin credentials.
Step 2: Click on “Archives” and select Google Workspace from the Backup and Restore dropdown.
Step 3: Navigate to the app archives tab and click on 'Shared Drive' to drill down into the archive.
Step 4: Select the files you want to restore and click the restore button.
Step 5: In the restore pop-up box, select an account to restore the data and click restore.
Legacy UI
- Log in to SysCloud Backup Application with your G Suite credentials.
- Click “Backup” → “Archive & Restore.
- Locate the user and select “Drive.”
- Select the files and folders.
- Click “Restore”→“Selected Items.”
If you are unable to find the option, follow these steps to enable “Shared Drive.”
- Click “Backup” → “Settings” → “Backup Settings.”
- Under the “Data” section, toggle ‘Include Shared Drive” to “ON.”
- Click “SAVE SETTINGS.”
Note:
- You can also enable Shared Drive at the organizational unit level and user level.
- When you enable Shared Drive for a user account, it will take about 24 to 36 hours to be activated.