How to delete archives from the SysCloud backup application?

Note:

Only the account holder has the authority to delete items from the archive.
Deletions are "soft deletes;" they can be undone within 30 days.
Upon any deletion action, all SysCloud admins linked to the account are notified.

Step 1: Log in to the SysCloud backup application.

Step 2: Navigate to the "Archives."

Step 3: Select the user archives, domain archives, Shared Drives, workspaces, companies, or accounts you wish to delete.

Note:
Deletions can be performed at different levels depending on the necessity:

User-level: Entire user data from a specific app, such as Gmail, can be deleted.
Account-level: All data associated with a particular account can be removed.
App-level: Data from an entire application for one or more users can be deleted. However, it is not possible to delete selective items within an app; for example, individual emails within a user's Gmail cannot be selectively removed.

Step 4: Click on the “Delete” button to proceed with the deletion.

Step 5: SysCloud requires authentication to ensure security. Click on the "password" field to input your credentials and enter the 6-digit code displayed on your authenticator app.

Verify Deletion

Step 6: Click on the "Verify" button to finalize the deletion process and then click on "Delete" to delete the selected archives.