How to enable backup for video and audio files?

By default, video and audio files in your OneDrive will not be backed up. However, if you wish to backup audio and video files available on OneDrive, please follow these steps:

In the Turbo UI:

Step 1: Navigate to the 'Jobs' page on the top menu.

Step 2: Click on the 'Create new backup job' button to create a new job or click on an existing job to edit it.

Step 3: Go to the third step in the job creation 'Define backup job scope' and click the pencil icon next to the 'Apps' column. 

Step 4: Click on the 'custom pencil icon' under the exclusions column for OneDrive, remove any given exclusions to add them to the backup job, and click on 'Confirm'.

Step 5: Start the backup job to bring the changes made into effect. 

Legacy UI
Step 1: Navigate to the Settings page from the Backup menu.



Step 2: Turn off the Switch ON to exclude Video/Audio toggle buttons under the OneDrive section.



Step 3: In the Apply to Whom section, select one of the two radio button options for How do you want to apply the settings. This will give you the option to either enable video and audio file backup for all users in your domain or only for users who will be added in the future.

Step 4: Click on SAVE SETTINGS.

Will email backup include video and audio files added as attachments?

If the video and audio files are not converted into OneDrive files links, they will be available in the email backup archives. All the video and audio files attached to emails and converted into OneDrive links because of attachment size restrictions, will be subject to the backup settings described in this article.