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How do I export Gmail emails?

Follow these steps to export Gmail emails from the SysCloud backup application.

Steps:

Step 1: Log in to the SysCloud backup application using your admin credentials.

Step 2: Go to Archives.

  

Step 3: From the cloud navigation bar on the left, select Google Workspace.

  

Step 4: Under Google Workspace, select Gmail.

  

Step 5: Select the user whose Gmail emails you want to export.

  

Step 6: Navigate to the left label menu and select the specific Gmail label for export.

  

Step 7: Select the required Snapshot Date. The Snapshot Date shows the backup point currently displayed in the archive view.

  

Step 8: To export emails from a specific point in time, select the required snapshot date and time in both To & From and click Apply.

  

Step 9: Select the emails or email category you want to export.

  

Step 10: Depending on the desired export format, use:

  • Click Export to export in EML format
      
  • Click More > Export As
    • Export to MBOX to export in MBOX format
    • Export to PST to export in PST format
        

Step 11: In the Export- Gmail pop-up, verify the selected emails, email export format and the snapshot date.

  

Step 12: Add a comment, if required. The comment will be displayed in the export report.

  

Step 13: Click Export.

  

The selected Gmail emails will be exported in the selected format.

View export status

To view the export status, go to Reports > Export report.

The exported file will be available for download from the export report. The download link remains active for 7 days.

  

Gmail attachment export formats:

When Gmail data is exported, emails are exported in the requested format (EML/ MBOX/ PST) with attachments intact. Supported attachments are retained in their original format.

Attachment category Original file formats SysCloud export format
Documents TXT, PDF, DOCX, XLSX, PPTX, Google Docs, Google Sheets, Google Slides Original format
Audio MP3 Original format
Video MP4 Original format
Images PNG, JPG Original format
Other file types ZIP Original format