How to export a Shared Drive? (Customers switched to Turbo UI from Legacy UI)
In the SysCloud Turbo UI, Shared Drive is available as a separate app under Google Workspace. Shared Drive data is not exported from a user’s Google Drive archive.
Follow these steps to export a Shared Drive from the SysCloud backup application.
Steps
Step 1: Log in to the SysCloud backup application using your credentials.
Step 2: Go to Archives.
Step 3: From the cloud navigation bar on the left, select Google Workspace.
Step 4: Under Google Workspace, select Shared Drive.
Step 5: Select the checkbox next to the shared drive you want to export.
Step 6: Click More and select Export.
Step 7: In the Export - Shared Drive pop-up, Select the snapshot date for a point-in-time export of the entire drive. This enables the specific version of the shared drive as on a particular point-in-time get exported.
Step 8: Add a comment, if required. The comment will be shown in the export report.
Step 9: Click Export.
The export process will be initiated for the selected Shared Drive.
Step 10: View export status: Go to Reports > Export report to check the export status and download the exported data when it is ready. The download link is available for 7 days. The contents will be downloaded in a zipped file.
If Shared Drive is not available in the archives, go to Jobs and verify that Shared Drive backup is enabled in the Google Workspace backup job.