How to export Box data from the SysCloud backup application?
This article explains how to export backed-up Box data from SysCloud.
You can export:
- A full Box user archive
- One or more Box folders
- One or more Box files
Steps to export Box data
- Log in to the SysCloud backup application.
- From the top navigation menu, click Archives.
- From the left-side cloud navigation bar, select Box.
- Select the required Box account.
- Choose the Box data you want to export:
- Full user account export: To export a full user archive,
- Select the checkbox next to the required Box user.
- Click on Export.
- In the Export – User level popup window, verify the account selected for export
- Verify the snapshot date. If you wish to change the snapshot date and perform a Point-in-time export, click on the date.
Select the specific date for both From & To dates and click Apply.
Please note that if you select a range of dates, the latest file across all file versions that fall within your selected timeframe, will be displayed. - Select the required export options:
- Export with Collaborations: Select this option to include collaboration or sharing information in the export.
- Export with Comments: Select this option to include Box comments in the export.
- (Optional) Add a comment in the Add comment field.
- Click Export.
- Select the checkbox next to the required Box user.
- To export folders or files:
- Click the username to open the user’s Box archive.
- Browse the folder structure from the left-side folder navigation panel, if required.
- For Point-in-time export from a specific archive version, select the snapshot date from the top right corner.
For Point-in-time restore, Select the specific date for both From & To dates. Then click Apply.
Please note that if you select a range of dates, the latest file across all file versions that fall within your selected timeframe, will be displayed. - In the main archive view, select the checkbox next to the folder(s) or file(s) you want to export.
Or you can directly select the folder from the left-side folder navigation panel.
- Click Export.
- In the Export – File level popup window, verify the folder(s) or file(s) selected for export
- Verify the snapshot date. You cannot change the snapshot date from here.
- Select the required export options:
- Export with Collaborations: Select this option to include collaboration or sharing information in the export.
- Export with Comments: Select this option to include Box comments in the export.
- (Optional) Add a comment in the Add comment field.
- Click Export.
- Click the username to open the user’s Box archive.
- Full user account export: To export a full user archive,
- View export status and Download Link: Go to Reports > Export report to check the export status and download the exported data when it is ready. The download link is available for 7 days. The contents will be downloaded in a zipped file.
The following file formats will be retained from Box backups after performing export action in the SysCloud application:
| File type | Supported original file formats |
| Documents | TXT, PDF, DOCX, DOC, XLSX, PPTX, RTF, ODP, ODS, ODT, PBIX, Gdoc, Gsheet, Gslides |
| Audio files | OGG, WAV, MP3 |
| Video files | WMV, MP4, MOV, AVI |
| Image files | SVG, GIF, PNG, JPG |
| Other file types | ZIP, EXE, JSON, CSV, XML |
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Folder structure is retained successfully in the exported contents.