How to transfer ownership of a ransomware-flagged file

The Transfer Ownership action allows administrators to reassign ownership of ransomware-flagged files to another user within the same domain for investigation, remediation, or ongoing management.  

Step 1: Log in to the SysCloud backup application using your admin credentials.

Step 2: Access the ransomware section on the dashboard

Navigate to the Dashboard and locate the ransomware section, where the number of ransomware-encrypted and ransomware files is displayed.

Step 3: View the ransomware results

Click on the displayed numbers in the ransomware section. You will be redirected to the results page. On the Results Page, you can click 'Users' to navigate to the Archives Page, where detailed file information is displayed.

Step 4: On the page, select the affected files or items for which you want to perform the action and click on “Transfer Ownership”

Step 5: In the Transfer Ownership pop-up, select the user to whom you want to transfer ownership of the selected file(s), and then click Transfer Ownership.

When ownership is transferred, the selected user becomes the new owner of the file. The new owner can access, manage, and take appropriate action on the file, including reviewing its contents and updating its sharing permissions.