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What are the possible errors that could occur within the SysCloud backup application for HubSpot?
The table below lists the possible errors that could occur within the SysCloud backup application for HubSpot.
Error Code | Category | Type | Event | Error Description | Resolution |
BHSALIF911 | Backup | Temporary error | Authentication or authorization failed | The authentication provided is invalid | Please reauthenticate the account |
BHSALAP605 | Backup | Temporary error | Authentication or authorization failed | Authentication provided does not have the proper permissions | Please reauthenticate the account |
RHSALIF911 | Restore | Temporary error | Authentication or authorization failed | The authentication provided is invalid | Please reauthenticate the account |
RHSALAP605 | Backup | Temporary error | API limit exceeded | Backup has stopped temporarily due to HubSpot API limits. | This issue will be automatically resolved in the next backup schedule |
BHSALAP604 | Restore | Temporary error | API limit exceeded | Restore has failed temporarily due to HubSpot API limits. | This issue will be automatically resolved in the next restore |
610 | Backup | Temporary error | Object not found | Backup has stopped permanently as the object cannot be found. This could have happened because your HubSpot subscription has been downgraded. |
Instructions to upgrade a HubSpot subscription can be found here. (link to https://knowledge.hubspot.com/account/how-do-i-upgrade-my-hubspot-account)
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