Errors
      Back to home
      1. Help Center
      2. HubSpot
      3. Errors

      What are the possible errors that could occur within the SysCloud backup application for HubSpot?

      The below table lists the possible errors that could occur within the SysCloud backup application for HubSpot.

       
      Error Code Category Type Event Error Description Resolution
      BHSALIF911 Backup Temporary error Authentication or authorization failed The authentication provided is invalid Please reauthenticate the account
      BHSALAP605 Backup Temporary error Authentication or authorization failed Authentication provided does not have the proper permissions Please reauthenticate the account
      RHSALIF911 Restore Temporary error Authentication or authorization failed The authentication provided is invalid Please reauthenticate the account
      RHSALAP605 Backup Temporary error API limit exceeded Backup has stopped temporarily due to HubSpot API limits.  This issue will be automatically resolved in the next backup schedule
      BHSALAP604 Restore Temporary error API limit exceeded Restore has failed temporarily due to HubSpot API limits.  This issue will be automatically resolved in the next restore
      610  Backup Temporary error Object not found Backup has stopped permanently as the object cannot be found. This could have happened because your HubSpot subscription has been downgraded. 
      Instructions to upgrade a HubSpot subscription can be found here. (link to https://knowledge.hubspot.com/account/how-do-i-upgrade-my-hubspot-account)