- Help Center
- Backup & Restore
- Google Drive
-
Backup & Restore
-
K12 Security & Compliance
-
Google Drive Encryption
-
SysCloud Application
-
Backup Data Insights
-
G Suite Security & Compliance – End-User FAQ
-
G Suite Backup & Restore – Admin FAQ
-
G Suite Backup & Restore – End-User FAQ
-
Office 365 Security & Compliance – End-User FAQ
-
Office 365 Backup & Restore – Admin FAQ
-
Office 365 Backup & Restore – End-User FAQ
-
US Sales Tax FAQs
-
Billing and Payment: FAQs
-
Product Updates
If a user was a member of a Shared Drive, would the files be listed under the Drive section with “My Drive?”
Yes. If a user is a member of a Shared Drive, all Drive files will be listed in the user's Drive archive.
If you are unable to find the option, follow these steps to enable “Shared Drive” for a user.
- Click “Backup” → “Settings” → “Manage Users.”
- Locate the user by entering the username in the search bar and click the “Settings” icon.
- Toggle the Shared Drive to “ON.”
- Click “✓ SAVE SETTINGS.”
Note: When you enable Shared Drive for a user account, it will take about 24 to 36 hours to be activated.