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If a user was a member of a Shared Drive, would the files be listed under the Drive section with “My Drive?”
In the Turbo UI Shared Drive is available as a separate app independent of your Google Drive app. To view the Shared Drive files:
1. Click on 'Archives' on the menu bar.
2. Navigate to the 'App archives' tab and select the option 'Shared Drive'.
Alternatively, you can also use the drop-down menu on the archives page to reach the Shared Drive archive.
If you are unable to find the option navigate to the 'Jobs' page and check if Shared Drive backup is enabled in the backup job.
Note: When you enable Shared Drive for a user account, it will take about 24 to 36 hours to be activated.