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What are the limitations of SysCloud backup and restore for Slack?

  • The onboarding process can only be performed by the org owner/workspace owner. 
  • Due to Slack API limitation, SysCloud cannot back up edits to existing replies in a thread.  
  • This version of SysCloud backup and restore for Slack does not support restoring an entire workspace at once. 
  • Due to Slack API limitations, SysCloud will not be able to backup private channel conversations and direct messages of non-authenticated users. Each user will have to authenticate private channels and direct messages’ backup. 
  • This version of SysCloud only backs up the admin’s private channels and direct messages and not of every user’s. 
  • Due to Slack API limitations, SysCloud cannot backup or restore messages which have over 100,000 characters. 
  • Due to Slack API limitations, SysCloud cannot backup or restore messages which have over 100 attachments. 

Beta version limitations: 

  • Cross-channel restore is not possible. 
  • Cross-workspace restore is not possible. 
  • Only 50 items can be restored at once. 
  • Cannot export workspaces, channels, files, or threads. 
  • Cannot access backup data insights.