What are the backup and restore limitations for QuickBooks Online using the SysCloud backup application?

1. Due to QuickBooks Online API limitation, SysCloud cannot backup the following objects: 

(Data from some of these objects are captured in the objects that can be backed up) 

  • Account list detail 
  • Account-based billable expenses 
  • Audit Log Entries 
  • Balance Sheet 
  • Banking Feeds, Bank Rules 
  • Batch 
  • Budget 
  • Cash Flow 
  • Custom Reports and Custom Forms 
  • Customer Balance 
  • Customer Income 
  • Customer Type 
  • Customer Types 
  • Delayed Charges and Delayed Credits 
  • Entitlements 
  • Exchange rate 
  • FEC Report 
  • General Ledger 
  • General Ledger FR 
  • Inventory Adjustments 
  • Inventory Valuation Summary 
  • Item-based billable expenses with markups 
  • Journal Report 
  • Journal Report FR 
  • Payroll 
  • Preferences 
  • Price Rules 
  • Profit And Loss 
  • QuickBooks Online payments 
  • Recurring Transactions 
  • Recurring transactions 
  • Reimburse Charge 
  • Tax Classification 
  • Tax Payment 
  • Tax Service 
  • Tax Summary 
  • Trial Balance 
  • Vendor Balance 

2. Due to QuickBooks Online API limitation, Preferences and Tax Codes are read-only and cannot be restored. 

3. Due to QuickBooks Online API limitation, Employee object can be backed up only if payroll is enabled. 

4. SysCloud cannot restore data at a QuickBooks Online company level.