How do I remove suspended users from the SysCloud backup application?

To automatically remove suspended users from the SysCloud backup application, you can set up an Inactive User Retention Policy. This lets you define how long data for suspended or deleted users should be retained before being removed.

Steps to Set Up Inactive User Retention Policy:

Log in to your SysCloud account using your admin credentials.
Go to the Jobs tab and edit the backup job.
In Step 3 of the configuration, go to the Apps column and click Edit
In the dialog box, uncheck "Unlimited" and set your desired retention period.

Note:

In case you want to delete all the suspended users in your domain, email the list to helpdesk@syscloud.com.
Deleting a suspended user’s account will automatically erase the user’s backup archive.