How do I remove suspended users from the SysCloud backup application?

To remove suspended users, follow the below steps,

• Log in to SysCloud Backup Application with your G Suite/Office 365 credentials.
• Click “Backup”→“Settings”→“Manage Users.”
• Find the user by entering the username or email address in the search bar.

• Click the delete icon to delete the suspended user.
• Click “Yes” to confirm the action.

Note:

• In case you want to delete all the suspended users in your domain, email the list to helpdesk@syscloud.com.
• Deleting a suspended user’s account will automatically erase the user’s backup archive.