1. Help Center
  2. Backup & Restore
  3. Adding/Removing Users and Teams

How to remove the data of suspended users?

To delete the data of suspended users from the backup archive, follow these steps:

  • Log in to SysCloud Backup Application with your credentials.
  • Click “Backup”→“Settings”→“Manage Users.”
  • Find the user by entering the username or email address in the search bar.
Manage users-delete the suspended user
  • Click the 'Delete' icon to delete the suspended user’s backup.
  • Click “Yes” to confirm the action.


  • Once a user is suspended, SysCloud will automatically suspend the backup for the user.
  • In case you want to perform bulk ‘suspended users’ data deletion, email the list to helpdesk@syscloud.com.